Do It Tennis is based in the city of San Marcos and is located in San Diego County, CA. We began Internet operations in March 2005. Our knowledgeable staff has extensive experience in the tennis industry and all our stringers are highly experienced and expert at their craft.

At Do It Tennis, our commitment to our customers is simple:

Help tennis players around the globe find the perfect products for their level and style of play at great prices while receiving outstanding customer service.

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Free Return Shipping

• Defective items or items that were sent in error will always warrant free return shipping. We will provide either FedEx or USPS Prepaid Label.
• Shoes and non-sale apparel items qualify for free return shipping, as long as they are returned within 30 days of purchase and in original condition. See below for additional guidelines.

• All returns must be postmarked within 30 days from the day order was received.
• Any item(s) that are returned past the 30-day window WILL NOT BE ACCEPTED.
• Please include your Return Authorization number or a copy of your original invoice, along with instructions regarding the reason for the return or exchange.
• Court equipment is subject to a 15% re-stocking fee.

• If a shipping box is not available, please wrap the shoe box in brown paper or other wrapping material before shipping.
• Shoes with an outsole warranty should be returned DIRECTLY TO THE MANUFACTURER, as outlined on warranty card enclosed in original shoe box.

• Any racquet that is returned in unused condition (no ball fuzz, scrapes on racquet or grommets, or plastic removed from the handle) will be issued a full refund, minus the cost of the string. Even if the racquet ordered comes with a FREE string option, the cost of the string selected will be deducted from the refund. If a racquet was ordered as “UNSTRUNG” then a full product refund will be issued.
• All new racquets carry a one-year manufacturer’s warranty against defects. Replacement is at the sole discretion of each manufacturer. Racquets that show signs of abuse or unusual wear WILL NOT BE REPLACED.
• Racquets sent to the manufacturer for evaluation typically take 4 to 6 weeks, but may take longer due to the manufacturer's availability.

• Items cannot be washed or worn. Apparel items carry NO warranty from the manufacturer.
• If an item is marked as CLOSEOUT, ALL SALES ARE FINAL and the item does not qualify for a refund or an exchange.

• Tennis bags qualify for free return shipping when there is an order fulfillment error or the bag shows a defect.
• The bag must be returned in the condition in which it was received and must return with any protective covering that was issued with the bag.