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PAYMENT METHODS
BILLING
The invoice, for those who want it, must be requested at the time of payment, indicating the header and VAT number.
For sole proprietorships, please also send us the data of your tax code.
The Tracking number is provided in an email notification which arrives directly on your email provided to Ebay or on your Ebay home page in your purchase history.
The courier does not make preventive phone calls or manage requests for deliveries at particular times, for this reason it is very important to provide a delivery address where a person is always present to collect the goods at any time of the day in order to avoid unnecessary delays and burdens. storage costs. If this is not possible, you can request a free-of-charge deposit and collect it personally at the nearest branch. Delivery takes place within 24/48 hours for most of the Italian territory; 72 hours to the islands and some hard to reach locations.
Delays due to the courier are not attributable to our company but to the courier.
WARRANTY
We offer a safe and real 24-month warranty on all our products. Only by keeping the receipt or the purchase invoice it is possible to take advantage of the guarantee at our company. We take no responsibility and do not provide warranty if the damage is caused by clumsy, exaggerated and unsuitable use of the product (everything will be carefully checked by the manufacturer), in which case we provide assistance against a corresponding payment.
RIGHT OF WITHDRAWAL
The item sold is new and corresponding to what is described; if you are not satisfied with the purchase, you can exercise the right of withdrawal within 14 days of receipt of the goods by sending a written communication via email; you will be contacted by our offices who will provide all the instructions for returning the goods. We will refund within 30 days according to the instructions provided by the Customer.
The right of withdrawal lapses if the returned goods are damaged or not carefully packaged in their original packaging, charging the cost of the return to the customer.
HIMAG SRLS
PAYMENT METHODS
BILLING
The invoice, for those who want it, must be requested at the time of payment, indicating the header and VAT number.
For sole proprietorships, please also send us the data of your tax code.
The Tracking number is provided in an email notification which arrives directly on your email provided to Ebay or on your Ebay home page in your purchase history.
The courier does not make preventive phone calls or manage requests for deliveries at particular times, for this reason it is very important to provide a delivery address where a person is always present to collect the goods at any time of the day in order to avoid unnecessary delays and burdens. storage costs. If this is not possible, you can request a free-of-charge deposit and collect it personally at the nearest branch. Delivery takes place within 24/48 hours for most of the Italian territory; 72 hours to the islands and some hard to reach locations.
Delays due to the courier are not attributable to our company but to the courier.
WARRANTY
We offer a safe and real 24-month warranty on all our products. Only by keeping the receipt or the purchase invoice it is possible to take advantage of the guarantee at our company. We take no responsibility and do not provide warranty if the damage is caused by clumsy, exaggerated and unsuitable use of the product (everything will be carefully checked by the manufacturer), in which case we provide assistance against a corresponding payment.
RIGHT OF WITHDRAWAL
The item sold is new and corresponding to what is described; if you are not satisfied with the purchase, you can exercise the right of withdrawal within 14 days of receipt of the goods by sending a written communication via email; you will be contacted by our offices who will provide all the instructions for returning the goods. We will refund within 30 days according to the instructions provided by the Customer.
The right of withdrawal lapses if the returned goods are damaged or not carefully packaged in their original packaging, charging the cost of the return to the customer.
HIMAG SRLS