1. We only accept PayPal with the confirmed shipping address and in USD dollars

2. The payment need to be cleared within 7 days for valid the purchase.  Otherwise, eBay may open Unpaid item case automatically

3. Please provide the valid shipping address and the related information to Ebay and Paypal before making the order.  Otherwise, the shipping and handling time may be delayed if we need to check with you for those information 

1. Shipping: We do not ship to APO/FPO and PO BOX. Please provide your physical and confirmed

Paypal's shipping address  

2. Business Timeline: From Monday to Friday. Orders made during the Statuary, Sunday, or the Holidays

will be processed on the next business day    

3. Delivery Method: we ship via USPS/Fedex/DHL/UPS or EMS to your confirmed Paypal 's address.  

We will send the tracking no.# for most of orders.  The delivery timeline is very depends on your

destination and the payment method  

4. The sales tax will be apply according to US State Laws.  For the international buyers, the taxes or any other additional charge will not included in the item price, and it is the responsibility from the buyers' sides

5. We will send the tracking number via ebay for your reference

6. We always take great care of packaging every items to ensure the safe and good conditional in order

to prevent any item damage on shipment

7. We try the best to maintain all items in our warehouse that are posted on eBay.  In some unlikely

cases, there may be a chance that certain items are sold out before we can stop all our existing ads.

 If so, we will promptly notify you within 3 business days. You can choose to wait, exchange, or cancel

your order. All full refund will be given immediately if you decide to cancel the order

8. We ship internationally. Please message us via eBay firstly if you need any additional shipping method

and the handling charges before purchasing or placing the order. For international buyers, we are not

responsible for any delivery damages, lost, custom delays, and/or import charges such as taxes, dutiex,

and VAT. It's international buyers' responsibility to pay those charges

Return Policy-  

1. All return must be Approved before you ship any item back to us.  A return item must be issued by

9stance99

2. If you ship the item back without approved, we have the right to refuse the package and it will be

returned to you  

3. Please check the item condition when the package is delivery to you, act immediately to refuse

package if you find any damage on the item, and then have truck driver carry it back to us, we will

continue to process delivery after returned package is received

4. If the buyer did not check the item condition and signed the package, we are not responsible for any

damage whether before and after installed

5. To report fitment issue, please provide the clearly picture or photo to our eBay message, and the

fitment report must be consigned by certified Collision or BodyShop

6. For wrong or damage item received, you can return the item within 7 days of signing and receipt of

item for any reason as long as it is returned in the original condition and packaging  

7. All returns are subject to a minimum 20% restocking fee    

8. All shipping and handling fees are non-refundable in any circumstances

Terms and Conditions-

1. We highly recommend professional installation for all of our products and the installation

instructions are not included for some of our products.  All parts are for off-road and show use only.

We do not accept liability for injuries resulting from customization of your vehicle.  It is the buyer’s

responsibility for complying with all local, state, and federal laws    

2. We are here to help if the item is wrong or damaged, and please message us via eBay with your eBay

ID and item no.#

3. Any unapproved or unscheduled returns will be refused.  The buyer is responsible for the returning

cost and fee

4. It is the buyer’s responsibility to check and inspect the merchandise before signing off the package.

 We do not take the responsibility for damage before and after the installation  

1. If you have any question about the item or would like to report the problems, please message us via

eBay as the primary method.  We will response to your message within 1 day, Monday to Friday

2. Valid information (eBay ID and item no.#) must be provided along with your message

3. Please message us via eBay and allow us an opportunity to resolve any problems or dissatisfactions

you might have before placing the negative feedback.  We always do the best to make every customers

has the happy Shopping experience at 9stance99