If you have any questions, please contact us by ebay message (not by e-mail). we will delete all ebay messages within 24 hours.
We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your mails as soon as possible, however, due to volume of daily incoming emails we may not be able to reply your emails immediately. Please allow time for us to response.
We only accept PayPal. PayPal is the simplest and fastest method of payment. (If you do not have a PayPal account, please register for free at https://www.paypal.com). Make sure that the delivery address you entered when ordering is correct. We can not change the delivery address after payment. We are not responsible for incorrect / undeliverable addresses. In all circumstances, the buyer will be responsible for the return costs.
Orders will be processed and shipped within 48 hours after payment. We only ship to confirmed eBay addresses. Your eBay address MUST match your delivery address. If you have not received your shipment within 3-5 business days after payment, please contact us. We will check and contact you as soon as possible. Our goal is customer satisfaction.
We accept return within 30 days. if you have a problem of use. or just do not like it. you can just give us a message. we will arrange the return for refund as soon as possible. If the product has a quality problem, we will not ask the customer to return the item, just give us some pictures to show us the problem. We will arrange the replacement of your order as soon as possible.
As a new seller your comments are very important to us. We will do our best to ensure that our customers have an excellent shopping experience with us. If you have questions about your order. or anything that is not satisfied. please kindly give us a message. We will do our best to solve the problem for you. Please give a message before leaving a negative feedback. We believe that everything can be solved by a quick message.