Customer Service

We are available Monday - Friday from 9am to 5pm (except bank holidays). We will endeavour to answer your query within 48 hours of these times. If you would like to contact us then please use the 'Ask a question' link at the bottom of this listing, otherwise your email may go into our 'Junk' folder.

Payment & Delivery

We only accept PayPal as a payment method to enable us to follow eBay's buyer and seller's protection policy. We ask that payment is made within 7 days from the end of the listing via PayPal and will only ship to your registered PayPal address, please check your address before making payment. We will dispatch items within 48 hours of receiving full and cleared payment. All items we sell will be sent via 'Signed For Delivery' to ensure that they are adequately insured against loss in transit.

Sense on eBay

This is the official Sense Charity eBay shop. The proceeds from the sale of any items in our shop go directly to our cause.