5 Star Service

Customer satisfaction is our top priority, we will always provide our "five star service" all the time to our valuable customer.

We will guarantee to solve any problem for you, however if you feel anything less than the 'five star rating', please feel free to contact our customer service before leaving neutral or negative feedback on the eBay.

We hope that you are happy with our product and service and in turn reward us with a five star rating. Your positive feedback will allow us to continue to offer the best products and service at the unbeatable prices.

Warranty & Payment

Warranty

• If the listing does not contain any warranty information then we will provide 90 days warranty.
• The warranty is not available where damage to the product is caused by reason other than manufacturer's defects, for example, damage during delivery, misuse, improper installation, faulty operation, wear n' tear, damage to accessories or when product has been modified, repaired other than by us.

Payment

Please log in your eBay account & go to eBay Checkout to check out & choose your payment method.

• We accept PayPal payment.
• We do not accept COD /Personal cheque or company Cheque.
• All items must be paid with in 7 days from the close of the auction
• It is essentials that customer must check out to choose your payment type.
• After you win the item, we will send you a "winning bidder" email with payment instruction.

Shipping

• The P&P is just for 48 lower states of US
• We will usually ship within 36 hours of receiving cleared payment in business day. Any rush order will be out of our acceptability.
• After your order is shipped, your eBay registered email address will receive the tracking number and you can track your order status online anytime.
• Defective items or problems with your order must be reported within 3 days after receiving. Please keep all packaging, documentation, packing list, etc. that came with your order. These will be used to verify claims if there is any problem with you.
• Please sign for packages firstly even the UPS shipping damages or delay is discovered. Then, contact our Customer Services immediately, will reply each ebay message in 24 hours and UPS will send person to inspect for claiming purpose.
• We have the option of either sending you a replacement or have you return the merchandise for repair or replacement if the product is damaged from shipping or manufacturing. All replaced parts would be sent out by UPS Ground.
• We only ship to United States. No shipping to Puerto Rico,Hawaii or Alaska. Sorry, we also do not ship to Po Boxes,APO address.

Pick Up

We will send you an email notification about the pickup details and pickup invoice in 36 hours in business day after your payment is cleared. Please bring this pick up invoice and your ID at the appointment time.

Our warehouse needs time to prepare your order. It is very important please call our warehouse 24 hours in advance to make sure your order is ready.

Reminding:
Warehouse is unable to receive any type of payment.

Return

• We offer a 30 day return policy.
• All returns must be in original condition and must include the original packaging and content intact.
• Please use proper packing to avoid any damage.
• For any return request please contact our Customer Support by eBay Messages.
  

Feedback

• We hope that you are happy with our product and service and in turn reward us with a five star rating. Your positive feedback will allow us to continue to offer the best products and service at the unbeatable prices.
• If anything is wrong, Please feel free to contact our customer service via eBay(eBay message) before leaving neutral or negative feedback on the eBay. Our customer service will try best to help solve the problem. Normally, we reply each email in 24hrs except WEEKEND & HOLIDAY.

Contact Us

• Contact us for details before returning your package to avoid misunderstanding.
• We will response any question in 24 hours in business day. If you have any question, please send eBay message to us, we will reply as eBay message as well.
• For security reasons, we will reply questions ONLY to your eBay registered email.
• Please check your spam folder if no response from us.