Backpack with your personalization can’t be returned,
so please, be attentive and exact while placing an order !
FEEDBACK
Feedback is very important to us. If your happy and satisfied with your transaction,
please take a moment and leave positive feedback. If there are any issues,
please contact us and give us a chance to fix the issue prior to leaving a negative rating.
Many issues are easily resolved by contacting us prior to eBay. We assure you that if a problem
arises we will work hard to resolve it as timely as possible customer satisfaction is our number 1 priority.
RETURNS
If you are not completely satisfied with your purchase, you may return it (in new condition)
for any reason within 30 days for a refund of the purchase price of the product and sales tax.
We are unable to credit you for handling charges. Charges for shipping returned products back to us are
your responsibility. We will exchange or refund your purchase, as you request. Please allow 21 business days
from the date you return your package for your refund to be credited or your exchange to be completed.
Contact us
If you have any questions, please feel free to message our service specialists 24 Hours a Day, 7 Days a Week.
We greatly appreciate your POSITIVE feedback. Please do NOT leave
negative feedback, open dispute case, or open return case before contacting us.
Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.
Please DON'T leave negative or neutral feedback if you haven't received item in 30 days,
because we have mentioned the shipping time repeatedly.