TERMS OF SALE
You will only receive
what is shown in the photos in the listing. If it is NOT shown, then it
is NOT included. Unless a bulk lot is shown, in which case a single
issue picture may be used to demonstrate the relative quality of the
product you are purchasing.
All sales are final, BUT if you have
an issue with your order when you receive it. CONTACT US WITHIN 7
BUSINESS DAYS. Please don't wait to contact us, we have a limited amount
of time to give refunds/credits and reclaim our eBay fees. PLEASE DO
NOT just return the item. Wait for a response from us with instructions
as to what your options are. Contact us via the eBay messaging system.
We will not respond to other forms of email sent to us. Our return
policy varies depending on the issue.
SHIPPING POLICIES
How
we ship - GENERALLY, WE SHIP SUPPLIES BY USPS First Class MAIL. We strive to reduce shipping costs as much as possible and may use other means of shipping.
Substitutions -
In some cases we may substitute First class mail, FedEx or UPS. We
often make those decisions based upon price and estimated time for
delivery. We strive to keep shipping prices as low as possible which
means that longer shipping times may be the result. If you absolutely
need an item within a certain amount of time, please contact us so we
can make proper accommodations in both shipping and charges. You
explicitly grant us the right to substitute shipping without adjustment
to the final price.
FEEDBACK
If
you have a problem with your order, please contact us BEFORE leaving
feedback. We strive for 100% customer satisfaction and will work with
you to resolve the issue in a positive manner. We will not issue credits
or refunds unless you contact us first. As a general rule, we do not
leave feedback until after you receive your package. We appreciate
reciprocal feedback from everyone.
RATINGS
We strive
for a 5+ positive experience on every transaction. Please keep in mind
that shipping costs are not controlled by us, the rates are established
by eBay and the carriers. If you feel like our shipping price is high,
please consider that eBay takes about 15% of the shipping charge right
off the top, then there are packaging supplies necessarily used to
ensure that your package arrives undamaged. Finally, there are the
carrier fees - which can be crazy expensive. If you cannot leave 5+ on
every category, please contact us PRIOR to leaving feedback.
ABOUT US
We
are a family run business. We buy and sell unique items on Ebay and
other online sites. We are not experts on some items. We do our best to
list and describe to the best of our ability. If an error in the
description was made, it is because we are only human. Over the past
few years that we have doing this, we have had great experiences with
people from all over country. We hope to duplicate that experience with
you.
BID/PURCHASE WITH CONFIDENCE
We want you to be 100% satisfied.
If
you have any concerns/questions just get in touch with us and we will
work it out until you are satisfied - including a full refund.
CONTACT US
Please
be advised that we may not be able to answer your eBay listing question
prior to the end of the auction if it is sent after normal business
hours, holidays or weekends. We are on MST zone. We are closed nights,
weekends and major holidays. We will do our best to answer general
questions after that time; but item specific questions may not be
answered completely if sent within a few hours of the end of an auction
since we cannot physically get to the item to answer your question.
Contact us via the eBay messaging system. We will not respond/answer to other forms of email sent to us.