Why
Florence Jewels?
- All products are made at our own factory. So, you get the finest jewelry
at factory prices without any extra cost of middlemen.
- Pure 925 Sterling Silver Jewelry. No alloy, nothing.
- All our products are ‘made to order’, so you get a brand new piece
straight out of factory.
- All the craftsmen working at our factory are well experienced &
trained to give you unmatched quality.
- We do not use any type of chemical in our plating process to enhance the
shine & lustre of the metal which are harmful to your skin.
- We use AAAA quality stones which gives even better radiance than real
diamonds & gemstones.
How to mention the ring size?
- While making the
payment customer needs to mention the ring size on the "Note to
Seller" tab or else customer can send a separate message to us after
making the payment.
- As all our rings
are 'made to order', you can get any size you want.
Customisation
- We offer full customization on our each product & we can also make
products of your choice. If you like to make any changes to be made on a
particular product of ours for ex. Studding different Gemstone, changing metal
color, change in design etc.
- If you have a particular design in mind, we can manufacture customised
products as well. All you need to do is just sent us a message on EBay along
with the image you want to make & we will get back to you within 48 hrs
with the quotation & details of the product.
- We offer engraving service absolutely at free of cost on our each
product. Just let us know 'your message' along with the ring size while placing
your order.
Shipping Policy
- We offer free
shipping worldwide. We try to ship your products at earliest.
- All our products
are shipped through UPS for US & Yodel for UK with valid tracking details.
- All our products are 'Made to order' so it takes about 20 days in processing the order as we do not carry any physical inventory.
- It takes about 30-40 working days to deliver your product to your door step.
- Local charges
such as import duty, sales tax should be bearded by customer if applied.
- Express Shipping
option available at extra cost on request.
-
Refund
and Returns
- We offer 60 days 'No question asked' return policy, so in case you
didn't like the product just return back to us and we will refund your full
amount back to your respective account.
- Refund will be initiated within 3-4 days of receiving the product.
Feedback
Please contact us to resolve the issue
before giving negative or neutral feedback. In case of any query kindly contact us
(drop a message) and we will get back to you within 24 hrs.