Hello Bryan, 

 My boyfriend, Bob, is away on business but he had me open the package that you sent to us. I want to thank you so much for your prompt mailing, your much appreciated over-the-top packaging, the lovely note, candies and, of course, the beautiful Chippendale Colonial brass ring pull. 

It perfectly fits and matches the original hardware on my grandmother's sideboard...patina and all! Bob felt so terrible when he accidentally broke the original drawer pull so I know he will be very pleased that we found you. 

 Thank you again, and I feel like we have found a gem of a source, Bryan. We will definitely look you up again should we have similar needs and I will be sure to pass on your name.

 If all companies dealt with their customers like you do it would be a perfect consumers world.