• Double Faced Satin Ribbon
• Ribbon Width: 3mm
• 20 Metre Bundle has 10 x 2 metre strands
• 50 Metre Bumdle has 10 x 5 metre strands
• Assorted colours** including Blue, Blush, Citrus Green, Coral, Dark Blue, Dark Brown, Jasmine, Light Blue, Lime Green, Mauve, Navy, Magenta, Royal Blue, Soft Lime, White, Blush, Pink, Wine and Burgundy.
****From the pictures shown. the real color/tone of the ribbons may be slightly different. How color shows up on your screen can be affected by many factors including the age of your monitor as well as the type of graphics card being used.
We only accept payment through eBay
All orders received by us Monday to Friday are processed within 24 hours. Orders received on a Saturday or Sunday will be dispatched the following Monday.
We use Royal Mail 48 or Hermes Courier Services depending on the item. The eBay listing will confirm the method of delivery. We aim to post all items within 24 hours of receiving cleared payment.
The Royal Mail aims to deliver in 2-3 working days. Unfortunately once Royal Mail collects an item from us we lose any influence over the delivery of that item which is why we would kindly ask all customers to be patient when waiting for their products to arrive. If for some reason you have not received your product within 7 working days then please do not hesitate to contact us so we can investigate.
Hermes Courier Services aim to deliver to your door within 2-4 working days. If they are unable to deliver your parcel, the courier will leave a card notifying you of the next delivery date. In some cases, the courier may leave a contact number so you can get in touch to arrange a time convenient for you. The Hermes courier will attempt to deliver the parcel three times usually on consecutive days. After three delivery attempts, your parcel will be returned to us. We will provide you with a 16 digit number which can be used at to track your parcel.
If you require an item to arrive with you quickly we recommend that you choose the guaranteed next working day delivery service with Royal Mail which guarantees delivery by 1pm the next working day. Please ensure you place your order before 11am for same day dispatch and that you are available the next working day to sign for your delivery (please note next day couriers do not work Saturdays, Sundays and Bank Holidays). If you order an item using next day delivery after 11am, your item will be despatched the following working day and therefore be delivered the next working day after that.
We only ship to countries which are visible in the individual item listings. If you do not see the specific country in the list then we do not deliver that item to that country. However we will consider posting outside the UK but please email us first to confirm postage costs.
We hope you will be delighted with everything you have bought from us, but if you are unhappy with your item for any reason, you can return them to us within 28 days from receipt.
We offer a no quibble returns policy.
Please go to the item in your eBay and use the "Return this Item" button or email us before posting to let us know you intend to return an item.
Items returned will be refunded to your Pay Pal account within 24 hours of receipt. Postage costs will only be refunded in full for faulty returns.
Guidelines
- If you need to return your products please do remember that you have a legal obligation to take reasonable care of the products while you have them.
- You can open the packaging to look at and try on the products as you would in store. Keep and include the original packaging with your return otherwise a full refund will not be processed.
- Please ensure returns are properly packaged and therefore cannot be damaged in transit.
- When trying on shoes, please do so only inside to avoid getting any marks on them
- Returns are the responsibility of the customer so you must retain proof of posting like a post office receipt. We recommend items are returned via traceable means like recorded delivery. Please keep your postage receipt safe until your refund or exchange has been confirmed.
Faulty Returns: If you receive a faulty item please email us via eBay with details of the fault along with your name and Customer Order No. and request either a replacement item or a full refund. Postage costs will be refunded in full for faulty returns
Exchanges: Items can be exchanged for a different size or colour. Please contact us by email within 3 days of receiving your order to confirm stock availability. Postage will need to be paid for returns but we cover the postage costs to send out the exchange item.
If you have any questions please email us and we will reply to you as soon as possible.