We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you as soon as possible and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Shipping | The items will be well packaged and dispatched within 1 working day using tracked 24 delivery service. You should expect to receive your item 2-3 business days after payment is made. |
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| Returns |
The item is covered by 30 days returns, if at any point within the first 30 days you change your mind, simply send the item back for a full refund (buyer covers return postage). |
| Guarantee |
The controller is covered by a 100 day guarantee, if the controller develops a fault through normal use within 100 days, reach out to us and we will either restore the item to working condition or provide a replacement. The 100 day guarantee begins from the date of purchase. Please note we do not cover cosmetic damage. This guarantee is only available to customers purchasing for personal use. We reserve the right to deny a guarantee claim if the guarantee conditions are not met. |