We can be contacted at any time through eBay messages. We will respond to you within 1 business day and do our best to help you out. We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Buying | In an effort to prevent fraud, orders from accounts with a feedback score of less than 5 and/or accounts less than 30 days old will be cancelled. |
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| Payment | Payment is due at time of purchase. |
| Shipping | Orders are shipped once payment is received. We ship orders Monday - Friday excluding major holidays. Contiguous United States:Items are shipped free of charge unless otherwise noted. For larger items we ship via various freight companies if the item necessitates this service. To maintain seller protections with eBay we CANNOT ship using buyers Fedex/UPS/DHL accounts.International:Items are shipped using eBay's Global Shipping Program. We DO NOT offer international shipping outside of eBay's global shipping program. |
| Returns | Used & Refurbished:Items have been tested and proven to be fully functional. However, if a problem does occur with your item we offer a 30-day warranty unless explicitly stated in the item's description above. Please contact us directly if there are any issues with your order and we will respond in a timely manner.New:Items are not included in the 30-day warranty. Issues with new items should be handled with the manufacturer warranty. |