Sensibo Pure Filter What particle sizes are filtered by the Pure?
Particles as small as 0.1um (more than 100 times thinner than human hair) are filtered by the HEPA filter of the Sensibo Pure. This includes contaminants such as bacteria and viruses, as well as PM (particulate matter) PM1.0, PM2.5 and PM10. Additionally, the active carbon filter absorbs atoms of harmful gases such as smoke and VOCs (Volatile Organic Components).
Why can't I just clean the filter instead of replacing it?
It's a good practice to clean the filter from time to time with a wet wipe on the outside surface. However, the internal HEPA & Active Carbon filtration system is very delicate and cannot be cleaned, so it needs to be replaced to ensure the same level of purification.
Our filters incorporate a carbon filter that traps odour molecules through a process called absorption. Basically, these molecules attach to the outside of a surface, rather than being soaked into it.
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Filter for Sensibo Pure

Sensibo Pure Filter

What particle sizes are filtered by the Pure?

Particles as small as 0.1um (more than 100 times thinner than human hair) are filtered by the HEPA filter of the Sensibo Pure. This includes contaminants such as bacteria and viruses, as well as PM (particulate matter) PM1.0, PM2.5 and PM10. Additionally, the active carbon filter absorbs atoms of harmful gases such as smoke and VOCs (Volatile Organic Components).

Why can't I just clean the filter instead of replacing it?

It's a good practice to clean the filter from time to time with a wet wipe on the outside surface. However, the internal HEPA & Active Carbon filtration system is very delicate and cannot be cleaned, so it needs to be replaced to ensure the same level of purification.

Our filters incorporate a carbon filter that traps odour molecules through a process called absorption. Basically, these molecules attach to the outside of a surface, rather than being soaked into it.

SHIPPING RETURNS PAYMENT

SHIPPING

We use Australia Post! Items are typically shipped the same if ordered before 11am or the following day from our warehouse in Sydney, Brisbane or Melbourne. 

You can choose:

Free shipping if over a certain value using Sendle

Australia Post Standard $9.99

Australia Post Express $15

Startrack Premium for $20.

New Zealand we charge a flat rate of $23

International shipping we charge $50.

For shipping times please refer to the Australia Post website.

We cannot guarantee delivery times as the operations of couriers are not within our control. Delivery times change depending on the time of year and the courier's website should be consulted for reference. We ship most of the orders from Melbourne.

We are committed to being a sustainable company and always choose the most sustainable ways of running the business this is why we have chosen a carbon neutral delivery service and we only use satchels that are biodegradable or recycled cardboard boxes.  

DO NOT leave messages to couriers as we cannot guarantee any messages will be accepted and followed by them.

FAULTY ITEMS
All our products carry a 12-month guarantee if you have any problems with any of our goods within the guarantee period.

Please get in touch with us to apply for a refund or exchange.

support@ozsmartthings.com.au

Payments are due Immediatly 

ABOUT OUR COMPANY

Since 2017, we have been working to create a platform that brings Australians the best range of products in the Home Automation ever innovating field. We love how technology can transform our daily lives, and this market will have as many users as smartphones in the future. We are excited to be part of the beginning of Australia's path down that road!

© Copyright 2017