PERSONALIZATION
Please, let us know what exact information you would like to be engraved
on the nameplate at checkout. The larger the size - the more information could be placed.
Please, use the Personalization box to attach your text while placing the order.
You may add such info as your phone number, home address, and some text
like « Call my mom», etc. These options are the most popular among our customers.
CAUTION!
Please, consider the fact that the color and quality of the photo may differ
according to displays of gadgets being used. Nevertheless, we assure you that the colors on the photos
are correctly saturated to provide you the most realistic picture of the product.
FEEDBACK
Feedback is very important to us. If your happy and satisfied with your transaction,
please take a moment and leave positive feedback.
If there are any issues, please contact us and give us a chance to fix the issue prior to leaving a negative rating.
Many issues are easily resolved by contacting us prior to eBay. We assure you that if a problem arises
we will work hard to resolve it as timely as possible customer satisfaction is our number 1 priority.
RETURNS
If you are not completely satisfied with your purchase, you may return it (in new condition) for any
reason within 30 days for a refund of the purchase price of the product and sales tax. We are unable
to credit you for handling charges. Charges for shipping returned products back to
us are your responsibility. We will exchange or refund your purchase, as you request.
Please allow 21 business days from the date you return your package for
your refund to be credited or your exchange to be completed.
Contact us
If you have any questions, please feel free to message our service specialists 24 Hours a Day, 7 Days a Week.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback,
open dispute case, or open return case before contacting us. Our aim is to provide
Top Level Customer Service, normally so we will try our best to solve any problem.
Please DON'T leave negative or neutral feedback if you haven't received item in 30 days,
because we have mentioned the shipping time repeatedly.