Powerbeats Pro Wireless Earbuds
- Apple H1 Headphone Chip, Class 1 Bluetooth Headphones, 9 Hours of Listening Time, Sweat Resistant, Built-in Microphone

More About this item:

  • Up to 9 hours of listening time (more than 24 hours with charge case)

  • Adjustable, secure-fit ear hooks for lightweight comfort, stability

  • Reinforced design for sweat and water resistance during tough workouts and running

  • Protect your Beats with AppleCare+ - Add AppleCare+ to your order and receive accidental damage protection and 24/7 priority tech support from the people who know your headphones best

  • Features the Apple H1 headphone chip and Class 1 Bluetooth for extended range and fewer dropouts

  • Compatible with iOS and Android

  • Enhanced phone call performance and call handling from either Earbud

Frequently Asked Questions;

How do I pair Powerbeats Pro with iPhone?

  • With earphones seated in the case and lid open, hold near unlocked iPhone with Bluetooth® on and follow onscreen instructions. Ensure your iPhone has the latest iOS installed.

How do I pair Powerbeats Pro with an Android device?

  • Download and connect. Visit the Google Play Store or scan the QR code to download the Beats app. Once the app is installed, open the case, and hold near the Android device.

How do I pair with additional Bluetooth® devices?

  • With the earphones sealed in the case and lid open, press the system button until the LED blinks white. Then chose Powerbeats Pro in the Bluetooth® menu.

Can I control Powerbeats Pro from both earphones?

  • Each earphone has full, mirrored controls. Use the ‘b’ button for call and track controls. The volume rocker is located on the top bridge.

How do I activate Siri or other voice assistants?

  • Say “Hey Siri” or hold the ‘b’ button on either earphone to activate Siri or other compatible voice assistant devices.

How do I charge Powerbeats Pro?

  • Powerbeats Pro are charging while seated in the case with the lid closed. Charge the case using the lightning cable.

How do I check the charge level?

  • Check charge status on iPhone with latest iOS. With the product in case, open lid and hold near unlocked iPhone to check remaining charge on Powerbeats Pro.

How do I customize the fit of Powerbeats Pro?

  • Find your fit with adjustable earhooks. For a more secure fit, hold the stem and firmly push the earhook down. Change eartips if necessary for improved comfort and sound quality.

Can I wear just one earbud?

  • Yes - either earbud can be used on its own with up to 9 hours of battery life per earbud.

How do I pair with my iPhone or Android device?

  • Powerbeats Pro is ready to pair right out of the box. For iOS devices, simply open the case and hold near your unlocked device. For Android devices, visit the Google Play store and download the Beats app for one-touch pairing. You can also simply use the Bluetooth menu in your device.
For additional pairing, make sure you have your earbuds in the charging case. Open the case, and hold down the small circular button until the LED on the outside of the case begin to blink. This indicates your Powerbeats Pro are now ready to pair.

How waterproof / water resistant are these?

  • Powerbeats Pro are rated IPX4, which means they are resistant to sweat and water splashing from any direction.

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US Residents:


◎ Free shipping ONLY APPLIES to the 48 STATES. Please contact us for more information.


◎ All ALASKA, PUERTO RICO, HAWAII Orders And APO/FPO, VIRGIN ISLANDS, GUAM,NORTHERN MARIANA ISLAND, AMERICAN SAMOA and All Other U.S Protectorates, A shipping surcharge will apply to your order. The surcharge amount is listed in the listing's shipping information tab.


◎ All U.S orders with a PHYSICAL address will be shipped using UPS GROUND for FREE. All U.S orders with a PO BOX address will be shipped using USPS Priority Mail (A shipping surcharge will apply to your order)


◎ All US orders with a physical address will be Free Shipping using UPS GROUND Service Unless a different shipping method was chosen. Additional Charges will be Apply.


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◎ All INTERNATIONAL RESIDENTS shipping fees are listed in the listing’s shipping information tab.

◎ We are NOT Responsible for any Custom Duties, Taxes, Brokerages fees, and the like for our International Customers that your Country/Government imposes on you. Please contact your local custom for more information before placing your orders.

Standard Return Policy:

◎ You may return merchandise purchased from D' 1 Stop Shop L.A for a refund or a replacement provided that the procedures and requirements are followed. All returns require a Return Merchandise Authorization Number or RMA. An RMA number must be issued within 30 calendar days after the date of purchase. An RMA number is valid for 5 calendar days after it is issued.

The Serial No. will be verified to make sure we are getting the same unit we had sent you.

Refunds

◎ A processing fee of 15 percent will apply to the value of the merchandise returned for a refund. Refunds are applied to the payment method used at the time of purchase 4-8 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund.

Exchanges

◎ If you purchased a product that you wish to exchange for an alternate item, you can return the item for a refund and simply place a new order for the item you desire. We do not apply store credit to your new purchase.If we see a new purchase for the equal or greater value of your return, we will waive the 15 percent processing fee.

Defective Merchandise


◎ Merchandise that is discovered to be defective upon receipt will be replaced. You may also return defective merchandise for a refund; However, a 15 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your defective merchandise.


Damaged Merchandise

◎ All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 3 calendar days from the date of receipt for all damage/shipping related claims. Damaged merchandise can be replaced with the same model only. You may also return damaged merchandise for a refund; however, a 15 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your damaged merchandise.

Return Shipping

◎ Return shipping cost (the cost to send the merchandise back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.If an item you received is defective, we will definitely replace the item with a new one;however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store.

◎ We will ship the replacement product to you at our cost and use every good measure to ensure that the  Replacement If an item you received is defective, we will definitely replace the item with a new one; however,  we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

Replacement Terms

◎ We will send a product replacement for an authorized return following the completion of receiving and inspection at our facility. The replacement will ship within four business days following our receipt of your Return (excluding weekends and national holidays). We do not send advance replacements or replacements before we receive and inspect the returned merchandise.

◎ To receive a replacement quicker, you may place a new order for the same item (shipping not included),and we will issue a refund for the full value of the returned product(shipping not included), upon completion of our return process.


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