FAQ?s
Can I View Before Buying?
Based on eBay's selling outside eBay policy,
unfortunately we cannot allow customers to view items for sale prior to
purchase.
Can I Pay Cash?
We only accept payment via the eBay
managed payments system, information regarding managed payments can be found in
eBay help & contact.
Do You Combine postage?
We can combine postage, if you commit
to buy the items you?re interested in but do not pay at the end we will see
that it?s a multiple order, we will then send you a revised amount to pay.
Can I collect this item?
Unless stated on the listing i.e. a bulky item for collection all items
are to be posted to you and we cannot arrange collection.
How Long will it take to post my item?
We are currently working under some restrictions related to the pandemic
which means we do not have access to our office 5 days a week, we are currently
dispatching on Tuesdays and Fridays, so if you make an order Tuesday evening it
would be dispatched Friday morning, if you make an order Friday evening it
would be dispatched Tuesday morning.
Have you posted my item yet?
Unless your item is marked as dispatched then it has not yet been
posted.
Would you take any less? Can I make an offer?
We do not accept offers on our items, but we may occasionally send out
price reductions or lower our prices, please do not be offended if we do not
reply to messages asking for things cheaper, we do not have to time to get
through all of these messages.
Returns and Refunds
We accept all returns within 30 days
of purchase. Please contact us for help or open a return via the eBay returns
centre if you would like to return your item.
In the rare event that an item is damaged in transit
the process couldn't be simpler. If possible, send us a photo of the item in
the received condition and we will contact you to resolve the issue.
Alternatively, please return the item using our freepost service and we will
credit your eBay account within 2-3 working day of receiving the returned item.
Once an item is received at our office, a refund
will be processed via eBay within 2 working days.
Payment
All payments are managed through the eBay managed
payments system, and you will be able to choose your preferred method of
payment at the time of checkout. Payment must be made within 4
days. Failure to pay Will result in order being cancelled.
Returns and Refunds
We accept all returns within 30 days
of purchase. Please contact us for help or open a return via the eBay returns
centre if you would like to return your item.
In the rare event that an item is damaged in
transit please send us a photo of the item in the received condition and we
will contact you to resolve the issue. Alternatively, please return the item
and we will credit your eBay account within 2-3 working day of receiving the
returned item.
Once an item is received at our office, a refund will
be processed via eBay within 2 working days.