Sun & Moon Guardians Pokemon Trading Cards
All stamps we use are valid for postage & have this confirmed.
If you do receive a demand for £5 from Royal Mail for this charge ignore & do not pay it. WE will not refund the cost of £5 if this is paid as all stamps used are valid for postage.
Please notify us & we will consider the item as lost & refund the cost of the item
We post items Monday to Friday.
Items are dispatched mostly on same day of purchase if bought before 2:00GMT. However in some cases items will be dispatched next working day.
Items will normally take between 1-3 days to arrive however it can be longer.
We offer no guarantees on delivery time unless special delivery is used in the UK.
Due to certain matters out of our control, items can take longer than the expected delivery times stated.
Items can be delayed by Strikes, bad weather and Holidays!
Items in the UK will be sent by one of our chosen couriers.
Items sent to our overseas customers can take up to 30 days to arrive from date of postage.
Items will be sent via Royal Mail to all overseas customers.
Returns are expected but exclusions apply.
UK: 14 Days Return Policy
International: 28 Days Return Policy.
Buyer is responsible for return postage.
A refund minus our postage cost will be given which depends on which item has been sent.
Our p+p costs for large letters are £0.73 and for parcels is £2.80.
Exclusions: Any item that has been opened and used cannot be returned. For example if the tags are removed from an item such as a soft toy.
Jewellery is also excluded. This includes hair chains & earrings.
We accept payment via Debit & Credit Card and PayPal. All transactions are 100% secure.