About Us

PierStreetStyle is a small independent Menswear store located in Aberystwyth, Wales. Our high street store is called CACTWS and we have been trading since 2016. We use our eBay store to reach out to a global market that we cannot tap in to from our high street store in Aberystwyth. By purchasing from us, you will be directly supporting one of the UK's many small independent businesses. Every order is gratefully received and we are truly thankful for the opportunity.

Shipping

Our delivery partner is Royal Mail and all orders placed with PierStreetStyle will be processed using your selected Royal Mail services. Their services range from 1-3 working days to 5-10 working days depending on where you want your goods delivering. All orders are checked over and packed up professionally and securely before being sent out. Should you have any further questions regarding shipping then please contact us on eBay.

Returns

We understand that when shopping online, goods that you receive may appear different to what you saw on-screen or that size you ordered may not be suitable for you. For those reasons, we wanted to make returning your goods for a refund/exchange as hassle-free as possible.

Before returning anything to us, please ensure they meet the following criteria;

• Purchased within the last 30 days
• In a sellable condition

We respectfully ask you to only return goods that are in a sellable condition. To help you determine if your goods are in a sellable, we have listed the following requirements and should your goods not match any of these requirements then your return may be refused.

• All retail tags are intact and legible
• Returned goods do not smell of smoke, perfume, aftershave etc.
• Returned goods have not been washed
• Returned goods are free from marks and damage

Any footwear returns should meet the above requirements as well as the following;

• Returned footwear soles are unmarked and show no signs of wear
• Returned footwear have not been worn outside
• Returned footwear boxes and associated goods are also unmarked and in a sellable condition

If your goods qualify for a return then please use the eBay Returns Centre to initiate the return. The cost of returning the goods is covered by the customer.