• Price DOES NOT include any Import Tax / Duty / VAT. We are notresponsible for any Custom Duty or Import Tax.
  • We only accept eBay payment indicate to Receive money.
  • Please make payment within 3 days from the date of purchase. We reserve the right to cancel the bid and relist the item.
  • If you have any enquiry, please contact us before bidding/transacting. 
  • Please noted that Import Taxes/ Europe (Ioss tax)/ VATare notincluded in the item price.
  • Please check with your country’s customs office before purchasing.
  • If buyer rejects the package due to Duty or Import Tax, we reserve the right to charge all shipping cost and 5% (of total price) handling fee
  • Orders will be processed within 1-3 business days (excluding Taiwan National Holidays) and all items are shipped from Taiwan in good packaging condition.
  • Items are shipped by FedEx, DHL, EMS, Canada Post or Toll.
  • Normally items will arrive within 7-30 business days. Delivery time might vary due to some factors (custom clearance, weather conditions, etc.)
  • We ship your order to your eBay registered address. We are notresponsible for shipping delays due to incorrect billing information. Please make sure that your registered address is updated.
  • Tracking numbers will be updated to eBay. Customers can also track your packages through tracking websites:

+ FedEx: https://www.fedex.com/en-tw/home.html

+ DHL:https://www.dhl.com/en/express/tracking.html

+ EMS: https://postserv.post.gov.tw/pstmail/main_mail.html

+ Canada Post: https://www.canadapost-postescanada.ca/cpc/en?name=tgt

+ Toll: https://www.hub-ez.com/Tracking/Tracking?trackingNumber=

  • Please contact us immediately if your package does not arrive after 30 days. We will do our best to find solutions for you.
  • Buyers must pay ALL shipping costs and any extra fees if the orders are cancelled not due to products’ problem.
  • We may charge up to 30% handling fee of the item's price for order cancellation/ return request made after the package is shipped out within 30 days no matter the package is delivered or not.

+ If package is already received, please send back to us by the address we provide and send the tracking number to us through eBay Message.

+ If the package is not received, please reject the package when it is delivered. The package will be sent back to us when we get the information from the delivery company.

Refund:
  • Refund will be offered after we receive the return items and have a complete check (with no damage, missing parts, or have any obvious signs of use). We have the right to not make a full refund for any of cases mentioned.
  • A full refund is ONLY offered when: - Order is unshipped. – Wrong item sent/ Defective items. Package lost during delivery process (We will confirm with delivery company and resend the item; a full refund will be made if buyers are not willing to wait for the resend package).

Your feedback is our motivation!

  • Please let us know how we can make yours a five-star rated one too!
  • Our goal is to make sure you are 100% satisfied with your order.
  • When you receive your order, please take a minute to leave us positive feedback at eBay.  If you are not satisfied with any parts of our services or products, please send us a message through eBay Message to allow us correct our mistakes prior to leaving your feedback.
  • If you have any question or comments, please contact us through eBay message. We will reply to your message as soon as possible.
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