NOTE:- Picture is for illustration purpose only and Actual product colour
& shape may slightly vary due to Computer screens variable colours and
stock updates.
PLEASE NOTE: If an item is defective or taking longer than usual to reach you,
please do not leave a negative feedback. Send us a message through eBay and we
will resolve the issue promptly.
ABOUT US.
Our mission is to provide you with the highest quality
products at the most competitive prices available.
We stock various types of
products ranging from home and kitchen to pet, baby and wallpaper and DIY to
name a few in different warehouses..
We recognize in today’s world that the customer is key and we strive to
deliver the highest possible customer service possible whilst making your
experience shopping with us, one that you will want to have over and over
again.
Please feel free to
contact us at any time and one of our specialist customer service team will be
happy to answer your questions.
POSTAGE POLICY
We endeavor to dispatch
all orders placed within 1 or 2 working day.
Please note that we do
not work on weekends or bank holidays, and courier companies do not collect or
deliver on weekends or bank holidays.
Our opening hours are
Monday-Friday 10am - 5:30pm. Orders placed after 10am on Friday will be
dispatched from our premises on the following Monday.
Our default shipping
courier is Evri and royal mail, but some orders may need to be diverted to
other carriers, for different reasons such as due to size/weight/product restrictions
or for any technical reason.
Please note that we can
only dispatch to the address you provide as the delivery address on your eBay
payment. We are unable to accept change of addresses over email. but eBay does
allow you to change your delivery address when making payment.
PLEASE NOTE POSTAGE QUOTED IS TO
MAINLAND UK ONLY (NOT INCLUDING SOME PARTS OF THE HIGHLANDS).
Surcharge for carriage
will apply to the following postcode areas depending on the item, so please contact us before purchasing.
AB30-38, AB44-56, BT,
FK17-21, G83, GY, HS 1-9, IM, IV, JE, KA 27-28, KW, PA 20-99, PH 15-32, PH
49-99, TR 21-25, ZE
payment).
Contact us
Please email us through the eBay messaging system if you have any queries. Our opening hours are Monday-Friday, 10am-5:30pm. If you email us outside these hours, we will respond as soon as possible when we return to the office.
Please
do not contact us using any other email address - these are not regularly
checked, hence please use the eBay messaging system.
Feedback
Every
feedback from our customer is very important for us to keep up our seller
standard. So if there is any issue with the transaction (i.e. Faulty item
received/Item not received or any other issues) contact us through email and
also Please do not leave the Negative/ Neutral feedback or give us the low
detailed seller rating. We will try our best to resolve the issue up to your
complete satisfaction.
If
a negative/neutral feedback was left before Contacting us, you'll lose your
chance to resolve the issue and the feedback will be reported to eBay for
removal as you're agreeing with these terms before buying our item So if
there's any issue with your purchase, please kindly
contact us and let us the opportunity for resolving the issue