F.A.Q Or Frequently Asked Question:

◎ General Questions?

◎ Why should i get a new stereo, Speakers, Amplifiers, ETC?

◎ There are many different types ---- Which is best for me?

◎ How do i know what will fit and what i need for my set up?

◎ We have Professionals Engineers to provide answers with all of your questions.

◎ Award winning customer service 24/7 (☎️ Text and Whats app: CPNO:2134400894/2137139850)

Want to Add a Protection Plan?

Protect your Purchase:

◎ 2-3 year protection plan from Allstate from $9.99 - $49.99

◎ Coverage for products breakdown and malfunctions

◎ 100% Parts and labor, No deductibles.

◎ 24/7 Customer Support

◎ 5-day service guarantee

◎ Cancel or transfer anytime ( Full refund in first 30 days )

◎ Add to Cart to purchase this plan .

US Residents:

◎ Free shipping ONLY APPLIES to the 48 STATES. Please contact us for more information.

◎ All ALASKA, PUERTO RICO, HAWAII Orders And APO/FPO, VIRGIN ISLANDS, GUAM,NORTHERN MARIANA ISLAND, AMERICAN SAMOA and All Other U.S Protectorates, A shipping surcharge will apply to your order. The surcharge amount is listed in the listing's shipping information tab.

◎ All U.S orders with a PHYSICAL address will be shipped using UPS GROUND for FREE. All U.S orders with a PO BOX address will be shipped using USPS Priority Mail (A shipping surcharge will apply to your order)

◎ All US orders with a physical address will be Free Shipping using UPS GROUND Service Unless a different shipping method was chosen. Additional Charges will be Apply.

Customs Duties and Taxes :

◎ All INTERNATIONAL RESIDENTS shipping fees are listed in the listing’s shipping information tab.

◎ We are NOT Responsible for any Custom Duties, Taxes, Brokerages fees, and the like for our International Customers that your Country/Government imposes on you. Please contact your local custom for more information before placing your orders.

Standard Return Policy:

◎ You may return merchandise purchased from D' 1 Stop Shop L.A for a refund or a replacement provided that the procedures and requirements are followed. All returns require a Return Merchandise Authorization Number or RMA. An RMA number must be issued within 30 calendar days after the date of purchase. An RMA number is valid for 5 calendar days after it is issued.

Note: D' 1 Stop Shop L.A records serial#'s for all electronics devices, if an item returned to D' 1 Stop Shop L.A which the serial# doesn't belong or match our records, no exchange or refund will be accepted and buyers are responsible for shipment to be sent to buyer

Refunds

◎ A processing fee of 15 percent will apply to the value of the merchandise returned for a refund. Refunds are applied to the payment method used at the time of purchase 4-8 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund.

Exchanges

◎ If you purchased a product that you wish to exchange for an alternate item, you can return the item for a refund and simply place a new order for the item you desire. We do not apply store credit to your new purchase.If we see a new purchase for the equal or greater value of your return, we will waive the 15 percent processing fee.

Defective Merchandise

◎ Merchandise that is discovered to be defective upon receipt will be replaced. You may also return defective merchandise for a refund; However, a 15 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your defective merchandise.

Damaged Merchandise

◎ All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 3 calendar days from the date of receipt for all damage/shipping related claims. Damaged merchandise can be replaced with the same model only. You may also return damaged merchandise for a refund; however, a 15 percent processing fee will apply. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be assessed if we are permitted to resolve the issue by replacing your damaged merchandise.

Return Shipping

◎ Return shipping cost (the cost to send the merchandise back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.If an item you received is defective, we will definitely replace the item with a new one;however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store.

◎ We will ship the replacement product to you at our cost and use every good measure to ensure that the  Replacement If an item you received is defective, we will definitely replace the item with a new one; however,  we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

Replacement Terms

◎ We will send a product replacement for an authorized return following the completion of receiving and inspection at our facility. The replacement will ship within four business days following our receipt of your Return (excluding weekends and national holidays). We do not send advance replacements or replacements before we receive and inspect the returned merchandise.

◎ To receive a replacement quicker, you may place a new order for the same item (shipping not included),and we will issue a refund for the full value of the returned product(shipping not included), upon completion of our return process.

◎ Our GOAL is to EARN your ⭐️⭐️⭐️⭐️⭐️ POSITIVE Feedback!