![QA](https://m.media-amazon.com/images/S/aplus-media/sc/141818b5-fefc-4c3a-b526-383aaabce1ad.__CR0,0,970,600_PT0_SX970_V1___.jpg)
Q1:Why is the battery capacity so small, it is not enough.
A1:Our product is equipped with a 400mAh lithium battery, which can be used for about 60mins under WiFi connection. Similarly, its mini size limits its ability to accommodate larger capacity batteries. But we all will bring power bank when go out now, I believe battery problem can be solved perfectly.
Q2:Why can't I connect to WiF or will be dropped after I connect?
A2:Wifi connection is related to many problems, mainly:
1.Our products have built-in wifi, the effective use distance is within 10 meters, beyond this distance may lead to wifi interruption.
2.If the wifi environment is too dense, it may cause multiple wifi to seize the location, causing drop the connection.
3.The APP runs too much cache, causing the phone to get stuck. At this time, clear the cache or delete the app to download again.
4. Make sure the camera is fully charged, if in low power, the camera LED will flash yellow and the Wi-Fi cannot be connected by phone.
Professional support team will work on fixing any issue within 24 hours.
OnReal has a 12-month replacement service. You will enjoy the best shopping experience!
The sale of the product does not mean that our service is over, this is just the beginning of our service.