About Us
About Item
items sold us are being described to best our abilities,
as accurate as possible, utmost conscientiousness our part.
However, to avoid any potential oversights, I respectfully request your
assistance helping us to this a mutually satisfactory
transaction THOROUGHLY reviewing item description photos,
asking questions PRIOR TO BIDDING.
Customer Satisfactory
1.Do hesitate to anytime before after your purchase, we are committed to your customer satisfaction.
2.We our commitment superb service, full money a customer satisfaction guarantee.
3.I am here ready to assist you any questions or concerns you might have before or after purchase.
4.My goal is to sure you are a happy customer pleasant us.
If you have any questions,Welcome to email/talk us. We will answer
questions resolve any problems as quickly as possible. Business
Hours: Sun-Fri 10:00-18:00 (HongKong GMT+8:00)Please
through Messages
Our working
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00
New York: 30 – 6:00 from Sunday 30 to Saturday 6:00
1.We try our best to reply to your emails as soon as possible, however,
due to volume daily incoming emails zone difference, we
may be able to reply your emails immediately. Please allow 1
business days us to response. If you do receive any reply from
us, please check your email ensuring your mailbox reached full
size.
2.Due to some ISP SPAM filter settings, you may be able to receive
our replies; if you have problems receiving our emails, you may need to
use a different email account to
3.Please give us opportunity to resolve any problem. We concerns frustrations you might have, will try our best to
resolve issues. Please before leaving any or open any dispute PayPal.
4.We care about our valued customers, will always try to help you.
So if you have any problems, please e-mail us immediately.
Payment
We accept payment PayPal !
Payment should be completed within 7 days after buyer places order,or else an unpaid case will be opened order to cancel transaction.
If you can pay please
eCHECK from PayPal will be processed once payment clears.
Shipping
We ship to your or Paypal address. Please sure your Paypal address is correct before you pay.
Items will be sent 3-5days after payment working days (Monday-Friday) to shipping.
As shipping is affected many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. If you have received your shipment within 30 days from payment, please We will track shipment get to you as soon as possible a reply. Our goal is customer satisfaction!
Buyers Please Import duties, taxes charges are included item or shipping charges. These charges are buyers responsibility. Please check your countrys custom office to determine whether these additional costs will be prior to bidding / buying.
We guarantee you best possible begins from date purchase. A full refund/replacement will be provided any defective or misrepresented within 30 days. There will be no restocking fee these We provide a 30 money guarantee non-defective, undamaged
Customer satisfaction is very important to us, so if ANY reason you are happy please directly through “My Massage” or “Ask Seller Q” BEFORE either an case/return request or leaving neutral or We will endeavor to respond quickly attempt to solve problem proper way. We are always stand to help any questions or concerns.
Please leave 5 stars positive feedback when you received item you are satisfied it. Our goal is positive feedback 100 customer satisfaction. Please help us continue to you these great items at below wholesale leaving positives a "PERFECT” rating when leaving us feedback.
Return
1. We hope to give you a positive experience working
we expect to receive a positive feedback Detailed Selling Rating
(DSR) 5 Rating feedback categories (Item as described,
Communication, Shipping Shipping handling charges) from buyer upon receiving item .
2. If you are satisfied our
items or service, please don't hesitate to before you leave
any Neutral/Negative feedbacks, we will always try our best
customer satisfaction.
3. Communication is best way to solve problem. leaving a will help us solve any problems.
Feedback
1. We hope to give you a positive experience working
we expect to receive a positive feedback Detailed Selling Rating
(DSR) 5 Rating feedback categories (Item as described,
Communication, Shipping Shipping handling charges) from buyer upon receiving item .
2. If you are satisfied our
items or service, please don't hesitate to before you leave
any Neutral/Negative feedbacks, we will always try our best
customer satisfaction.
3. Communication is best way to solve problem. leaving a will help us solve any problems.