Created Citrine Mother & Child Heart Pendant w Diamond Sterling Silver 18"

Regarding our Simulated Diamonds

Our Simulated Diamond/Lab Created Gems have the same brilliance and fire as natural diamonds. Our simulated diamonds are individually Hand Cut and Hand Polished by master jewelers. Because of their superior quality, it is almost impossible to the naked eye to tell them apart from a real diamond. They have the same optical characteristics, radiance and beauty as a natural stone; and because they are not created from carbon, they don't have any imperfections, inclusions or feathering. Their brilliance and Sparkle are virtually the same as an Ideal Flawless Diamond.

PAYMENT POLICY

Payment is accepted only through PayPal. eBay will open unpaid item case if payment is not received within 3 days.
In case there is a delay in payment kindly contact us and we can always make an adjustment.

We ship worldwide to almost all major countries. 

Location		Duration	Charges	Each Extra
USA / UK / CANADA	Standard	7 to 10 Working Days	Free	0
USA/UK	Express/Priority	3 to 5 Working Days
CANADA	Express/Priority	3 to 5 Working Days
INTERNATIONAL	Economy	8 to 11 Working days

This depends on the mail service we send it by.

Please note that we may ship via different mail services. Other International shipments are usually delivered within 2 to 3 weeks, depending on the time taken to clear customs.
We are not responsible for any delays due to customs. Kindly note that all countries charge a duty on imported goods.
A customs clearing charge is also imposed in many countries. We are not responsible for the amount of duty or any other related charges. Kindly provide us complete address for smooth transaction.

RETURN POLICY

All returns must reach us within 14 days after the item was delivered to you.
The item must be in the original condition and with the original tags attached.
We will issue a refund or send a replacement within 3 business days of delivery back to us.

Customized Orders will not be accepted return or refund.

FEEDBACK

We want to ensure that you are completely satisfied with your purchase. If not, then please let us know before leaving any feedback and allow us to work with you to completely resolve any issues that you might be facing.