I'm so excited share my knowledge as well as make rare and unusual gems into jewellery so that everyone can own something truly special and unique!
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I always include gemstone descriptions and photos with care to ensure that you know what you are buying. I try extremely hard to describe items as exactly as possible but as I am not a professional photographer with a professional camera, there may sometimes be differences in shade or colour that I cannot help.
It is not in my best interest to be dishonest about an item's appearance, colour, or condition. I would gain absolutely nothing by lying about an item's appearance in any way.
I'm always happy to answer any questions, or upload a video of any item, if there is anything that you are unsure of.
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๐ Please, please, please contact me before leaving neutral or negative feedback or opening an item dispute case! I am more than happy to address any issues or problems that you may have, and I will solve them!
I endeavour to answer all messages within 48 hours. Leaving hurtful feedback helps nobody and seriously affects sellers - I am ๐ฏ% committed to your satisfaction with your jewellery. ๐
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โณ If you are buying an item that is needed by a specific date, I recommend choosing the express post option to ensure your item arrives in the most secure way and in good time.
Unfortunately sometimes the eBay estimated arrival times are not 100% correct and are just that - an estimate. Your parcel rarely may take a little longer to arrive via Australia Post, even when an order is sent on time. It is just an occasional part of choosing the convenient option of buying online. There will sometimes unforeseen issues with the postal service itself that the seller cannot pre-empt.
I will always refund a buyer if the parcel is reported as missing after a fair amount of time has passed. I strongly recommend that you also choose the registered or express postage option so that your order is delivered on time and so you have peace of mind as you are able to track it yourself.
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eBay's policy means that buyers are responsible for any and all custom duties in their own country. eBay in most cases will automatically include the import/tax fee in the order total when you pay for your order, sellers themselves don't collect it. In most countries (as far as I'm aware๐คทโโ๏ธ) there should be no additional fees when collecting your parcel if eBay has included that fee with your order.
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I have only just begun to build my own "Gem-pire" to share the jewellery I love to create with the world!
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For me jewellery is all about the gemstone! I take great care and pride in creating simple, stylish & modern pieces that celebrate the stone itself. I'm the sort of person who wants to own a little piece of everything.
I particularly love sourcing unusual and rare semiprecious and precious gems that can often be very expensive or uncommon, and then create jewellery so that everyone can own something truly special and unique!
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Don't be put off by my affordable prices, it is extremely important to me that I use only the best natural stones & solid sterling silver findings - I test all diamonds and acid test all silver to ensure that what I sell is genuine. If I am unsure of whether a stone is genuine or is synthetic/created I will say, so you can always buy with confidence.
Everything I make is hypoallergenic too - I use genuine 92.5% sterling silver, surgical stainless steel, or a UV protective coating so that even people with metal allergies or sensitive skin like myself can wear them also.
๐I take great pride and care in choosing my crystals and gemstones to create one-of-a-kind pieces. Please let me know if you would like any gems or sizes in particular as I can do custom orders and I'd love any suggestions or feedback.
โญ๏ธ Your happiness is my greatest reward! โญ๏ธ
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๐ฎAll my items are sent using Australia Post service and I offer Standard, Registered postage (***highly recommended - tracking included) or Express postage options. I am only able to keep my prices so low by sending items using standard post without tracking included. Choosing Registered or Express post includes tracking and ensures that you have peace of mind.
๐ International bidders are most welcome also! There is an automatic cost added to postage costs for each additional item.
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โจ Some of the photos are only sample shots of a particular item as I sometimes have more than one in stock, so the photos are indications of what it looks like. Because I'm using natural gemstones there will always be differences in the gems, as each one is unique. If you would like to see a picture of the specific item that you're bidding on just send me a message.
I try very hard to colour match stones used to make earrings but because I am using genuine natural stones there maybe some differences in shade in the gemstones used.
๐ Many of the natural gemstones that I sell will have inclusions in them which I personally really like to see.
Even with today's technology inclusions are actually not able to be faked so I tend to regard them as being just as good as an authenticity certificate! ๐ต๏ธโโ๏ธ
๐ธ Please feel free to ask me any questions you would like to know, especially before the final sale or bid. The photos that I upload are also part of the items description. I take photos under different lighting conditions wherever possible to get the most accurate description of the items, but there may be some differences in colour or shade.
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๐ฉ Please let me know within 72 hours if you need to wait until you are able to pay for an item, I am more than happy to wait for payment as long as you've messaged me. If I haven't heard from you after a week an unpaid item case will be filed.
๐ค I do accept returns within 7 days on receipt for change of mind for most items minus the original postage cost.
Some items are excluded and have a no return policy. This will be stated in an item's listing information.
Please contact me if you are unsure about the return policy and I'll be happy to answer any questions.
I will replace or refund in full if your item arrives damaged or is somehow defective within 30 days from the date it was received.
๐ค If you have any issues with an item please contact me directly before leaving any negative feedback and I will respond within 48 hours - I'm always happy to help!
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