About Us

Welcome to our store! We are a wholesale supplier of a wide variety of gemstones, both precious and semi-precious. Our specialization lies in providing customized gemstones tailored to your specific requirements and designs.

Product Customization

We offer flexibility in weight, design, stone type, and size, ensuring your gemstone purchase aligns perfectly with your vision.

Shipping Policy

Our standard delivery time is 11-20 days after dispatch, depending on your location.

Handling Time

We aim to process orders within 3 business days after receiving cleared payment.

Import Duties and Taxes

Please note that import duties, taxes, and other charges are not included in the item or shipping price. Buyers are responsible for these charges. We recommend checking with your country's customs office to determine any additional costs before making a purchase.

Payment Policy

We accept payments exclusively through Payoneer for the safety and security of both parties involved. Payoneer facilitates rapid shipping and protects the interests of our buyers.

Feedback Policy

We strive for customer satisfaction. Before leaving any negative or neutral feedback, kindly allow us the opportunity to resolve any issues. Your positive feedback is important to us and will be reciprocated within 24 hours.

Return Policy

Items must be returned in their original condition. Please contact us via the "Contact Seller" link if you are dissatisfied with your purchase, and we'll address your concerns promptly. Damaged items will not be accepted for returns.

International Customers

For international orders, we recommend shipping via Registered Mail with full insurance for added security.

Thank you for choosing us for your gemstone needs. Have a fantastic day!

This revised version maintains the essential information while organizing it into sections for easier readability. It's important to communicate policies clearly to ensure a smooth buying experience for your customers.