Please verify your address after your payment (if it's different from the PayPal's, please tell us in time). Delivery time depends on destination and other factors. It usually takes 7-14 days but it may take up to 20 business days. You should open the package as you receive it in the post office. If the item is damaged you should immediately open a 'Damaged mail case' in the post office. Only thus we can refund you or send you a replacement. It's impossible to open a 'Damaged mail case' after you leave the post office. Item may be returned within 30 days of receipt, if in condition shipped, for full refund of the item's price. If there is a problem with your order, kindly contact us before leave a neutral or negative feedback so that we may resolve the problem. Often, negative feedback is