Seven Seas Caribbean Blue Polished Glass 2x2 Pool Tile Wall Floor Waterline

Imagine the fresh Caribbean breeze lightly breezing over your backyard. Imagine the pristine waters calling you right in. Create that captivating and relaxing moment with Seven Seas Caribbean Blue polished glass pool tile in 2" x 2" glass pieces. A combination of smooth and rippled 2" x 2" glass, each chip allowing its own intensity and depth, this beautiful wall tile is sure to transport you to the Caribbean. The vibrant blue hues in this tile provide an ideal choice for pool walls and waterlines. Sold on a mesh mounted sheet for easy cut and installation in submerged applications.

Not recommended for floors.

This tile is mesh mounted for easy cut and installation.

Frost proof and resistant to stains, fades and discoloration.

We recommend ordering a sample prior to placing a full order.(Cut from full sheet).

Shipping

SECURE PACKAGING

Our tiles are special and we take pride in adding an extra level of care to your order. Each product box is packed with the utmost care and handling, and securely placed in triple-ply boxes to prevent breakage in transit.

Our shipping service excludes AK, HI, PR.   

FAST

We think we're pretty fast! Our direct access to stock allows orders to ship within 24 hours. Place your order before 12 noon ET (Monday - Friday) and we ship within 1 business day. For expedited shipping, please contact us.

TRACKING YOUR ORDER

Everyone loves to know when their package is arriving. You will receive email notification and have access to track your shipment every step of the way. Please use the master tracking number as this will provide the total number of packages in your shipment. 

If your order contains multiple packages, the carrier may deliver your shipment on different days. This is due to the volume of shipments they receive daily.

Samples are shipped via USPS Priority Mail (delivery time may vary based on your state). Full orders are shipped via FedEx Ground or Freight. Please note: Full orders will not be shipped to P.O. Boxes.

FREIGHT ORDERS

Large orders are shipped on a pallet, via a freight company. You should expect a call from the designated freight company to schedule a delivery appointment. Please note failure to set up a delivery appointment within 24 hours of their call may result in additional fees (re-delivery and storage).

If you miss your scheduled delivery appointment with the freight company, additional fees may be assessed by them, which you will be responsible for.

Residential Delivery Requirements:

- An unobstructed path at least 10 feet wide

- Curbside delivery area in which to place pallet. All delivers are curbside only.

In the event the pallet arrives damaged, please note it on the shipping documents and follow the instructions as noted on the Returns page

PLEASE DO NOT REFUSE YOUR SHIPMENT 

Shipments on their way to your location are already scheduled by the carrier and we advise not to refuse your shipment. A shipment that is refused will incur additional shipping charges that the customer will be responsible for paying. Refused shipments are subject to return shipping costs calculated by the carrier and a 20% restocking fee will be charged to the customer.

Returns

DAMAGED OR INCORRECT ITEMS RECEIVED

We will refund the full cost of merchandise if the return is a result of our error in fulfilling the order or damaged during shipping. All claims of damaged or incorrect merchandise should be made within 5 calendar days of receipt. 

Contact us via eBay messaging with the following information:

 – Order number

 – Amount of sheets damaged or incorrect

 – Photos of damaged items

You will receive confirmation within 3 business days. A return label will be sent via the email provided to be placed on return boxes. Returns can be dropped at any UPS store. Please be sure to request a receipt.

All damaged returns must be in their original carton and with all original packing material. Credit will not be issued for any tiles that have been altered, painted, stained, glued or in any way worked upon.

Once we review your return, we will process your refund within 7 business days or ship you replacement items.


RETURN REQUEST

If for some reason you may have over calculated or simply changed your mind, we are happy to process a return request within 30 days of the purchase date. No return requests will be accepted after 30 days of the purchase date.

To initiate a Return Request, please follow these steps carefully:

1.   You must request a Return Merchandise Authorization (RMA) via eBay messaging. Returns will not be accepted without the Returns Merchandise Authorization form.

2.  Your message should include the following information:

·        Order number.

·        Quantity of sheets you are returning.

·        Reason for your return.

3.  You will receive a Return Merchandise Authorization (RMA) form within 2 business days of receiving request.

4.  Ocean Mosaics does not pay for return shipping.

5.  Merchandise must be returned within 15 calendar days of RMA being sent to email address provided. All returns must be in their original carton and with all original packing material. Note: It is imperative that all returns are packaged well to avoid breakage. Credit will not be issued for any tiles that have been broken, altered, painted, stained, glued or in any way worked upon.

For your security, please return the package to us by an insured courier (FedEx, UPS or Parcel Post) and retain your receipt. Please make sure the item is insured for the total value of the contents. This will protect you in case your package is lost in transit.

6.  Returns are subject to full inspection and will be assessed a 20% restocking fee.

7.  Once we receive your return and merchandise is inspected, a refund will be processed within 7-10 business days based on the condition of the merchandise.

Samples and one (1) single sheet products are non-returnable. ALL Sales are final.

NOTE: NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA FORM.