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Fine Furniture Purchasing Exchange Group, Inc. Also known as FFPEG, Inc. offers exceptional deals on high-end merchandise from lines such as, Maitland Smith, Marge Carson, Theodore Alexander and Althorp, just to name a few. Treat your home or office to the best in luxury furnishings. More importantly, the customer service that you will receive can?t be beat! You will never be stuck with sub-standard merchandise. Should you receive an item that is defective, either from the supplier or shipping damage, don?t worry, we?ll replace it! No questions ASK! Once a month, our clients receive our monthly Sales e-flyer, featuring offers of high-end furniture and accessories that exceeds discounts of over 50%, 60% and 70% and in some cases 80% off retail!
FFPEG stands behind the integrity of its products and will work with you or your designer. To assess the reason for the problem and the best course of action. Typically any problems are identified shortly after delivery. We are not responsible for normal everyday wear and tear and recommend you check our Product Manual for general care and maintenance of your product. In the case of a defect upon delivery, your item must be identified in a timely manner and if it is determined that it is in fact a manufacturer?s defect that item will be replaced, with the same of equal item. As with our sales, ALL SALES ARE FINAL. NO EXCHANGES, NO REFUNDS.
In many cases, the item may not be available to ship at the time of purchase. Supply chain issues have caused shipping delays that may exceed several months. The item can still be purchased. In the case an item is backordered, you will be contacted with an estimated delivery date. We reserve the right to refuse a refund in the case that the item has an estimated delivery date within 90 days of purchase and the customer has agreed to the extended delayed delivery date. For clarification purposes. please do not hesitate to give us a call.
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.