Our brand’s strength comes from its heritage – something that can’t be forged and something that allows us to continue offering highly desirable housewares products to a wide customer-base with unshakable brand loyalty.
Showcase your prized mugs with Tower’s Cavaletto mug tree that can hold up to six cups elegantly. Mugs will have a comfortable place to hang, just a short reach away from your kettle. To prevent chipping, the mug tree features a stainless steel stopper, including a soft under liner to avoid scratching of your countertop. The Cavaletto mug tree is a great addition to your kitchen, an attractive style of matte midnight blue body and rose gold accents saves space in your cupboards.
COMPLEMENT YOUR CUPSWhether your favourite mugs are sweet mementos or silly souvenirs, the mug tree’s matte midnight blue finish and modern rose gold accents provide a fashionable backdrop for your prized cup collection. If you prefer to keep things colour co-ordinated, have a browse at pairing products also available in our Cavaletto Breakfast and Storage range | ROOM FOR SIXThis mug tree can hold up to six cups, leaving you plenty of space to hang your ceramics of various shapes and sizes. If you like to rotate a handful of the same cups, this accessory is great for quickly grabbing your go-to mugs | STOP SLIPPAGE AND SURFACE DAMAGEThe solid base keeps your mug tree stable, complete with a soft underliner to protect your worktop getting scratched. Your treasured tea cups are in safe hands, with stainless steel stoppers joined at every branch to prevent your cups from slipping and help avoid unwanted chipping |
Returns and Refunds
We're committed to selling high-quality products that we hope you'll enjoy using but we also know that there may be a time when you need to exchange or return something you've bought. If this is the case, we offer a free returns policy on faulty items.
If you have changed your mind and wish to return your product you can do so by informing us within 14 days after the day of receipt of your product. You should return the unwanted products to us as soon as possible, and no longer than 14 days after the date you notified us of your return request. You will be expected to pay for the cost to return the product to ourselves.
It is important that you check your product as soon as possible after it is delivered to you and report any issues to us as soon as possible after receipt of your product
How To Return An Item
At Tower we want to make returning an item as efficient and convenient as possible;
• A prepaid returns label is sent to your email address
• You need to package the item up and attach the label
• You will be given a receipt with a tracking reference for your item
Replacements or refunds are usually received within 5-7 days from when we have received the item.
Requesting to return your item for exchange or refund is simple; we just need the following information from you;
• Full name and post code
• Reason for return
• If possible, where damage is reported we request a photograph showing this.
Warranty
Tower provides a standard one year warranty on all of our products. An extended warranty may be available with some of the items that we supply which would be covered by the manufacturer. This will need to be set up directly with the manufacturer. If you do not register the product with the manufacturer within the 28 day period, your product is guaranteed for 1 year only. Details of this will be enclosed with the item.
Tower
Please note that Tower are a commercial business and we operate 9am to 5pm Monday to Friday (Excluding Bank Holidays). We do not operate on weekends or Bank Holidays so if you send us a query during this time we will respond at the next available opportunity.
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