Shipping:
- Free shipping to many countries worldwide with a delivery time of 2-21 days.
- Possible delays due to the current situation.
- May use alternative carriers to ensure safe and timely delivery.
- Unable to provide automatic tracking numbers due to multiple carriers.
- Orders processed and shipped within 1-2 business days.
- Shipping restrictions and additional charges may apply to specific countries or regions.
- Buyers should check their country's import regulations.
- Import duties, taxes, and charges are the buyer's responsibility.
- Contact for tracking updates or delivery concerns.
Return:
- 30-day hassle-free returns for a full refund or exchange.
- Easy return process with prepaid return shipping label and instructions.
- No restocking fees for returns, but the buyer covers return shipping costs if not a seller's error.
- Refunds processed within 5 business days upon receiving the returned item in its original condition.
Payment:
- Accepts major credit cards, PayPal, and Apple Pay.
- Payment information is secure and encrypted for a safe transaction.
- Complete payment within 3 days of purchase to avoid shipping delays.
Feedback:
- Emphasizes the importance of customer feedback.
- Encourages leaving positive reviews if satisfied.
- Encourages contacting them to resolve any concerns or issues before leaving negative feedback.
Contact Information:
- Customer support available via the eBay messaging system.
- Available Monday-Sunday 24/7
- A commitment to responding to inquiries within 24 hours.
- Expresses gratitude for supporting their small family business.
This message provides customers with essential information about their shopping experience, making it clear and convenient to understand their policies and the process for returns and feedback.