We hope that a culture of mutual respect is always upheld, if there are problems or other things, you can contact "Brother_plants'87" first, because all mistakes are not entirely with us and can certainly be resolved properly, so if anyone gives 1-3 stars and negative reviews, apologize we will block.
“Please read our Shop Info and our Term & Condition before you order. Our shop info & Term Condition is a basis of transaction agreement for each parties (Buyer & Seller).”
Plant Description : - Bonsai Trees are Shipped without Leaves. Or when it is sent, all the leaves will be removed from the tree.
- Real Picture...!! 🔥
- - The Bonsai Plant or Tree that the Buyer will receive are the same as the Photos displayed in the shop...!!
- - If the Bonsai Tree has been sold on my website, I will send a Bonsai Tree that is as similar as possible to the one displayed in the shop..!!
- - Bonsai Shipped Without Pot..!!
- - Whoever pays the fastest, he gets it..!!
- - Serving retail and wholesale purchases of Bonsai Trees..!!
- - If you want a discount or wholesale price, you can place an order at my website address.
- Don't hesitate to contact the seller.
- Thank you...🙂🙏
Term & Condition :1. General Term1.1. By purchasing plant overseas, customer are aware that plant might not be in its best conditionwhen it arrives due to long transportation process and plant state (with or without root). It will takesome times to recover.1.2.It is with best assumption that customer has the knowledge and experience to take care of theplants.1.3.It is customer’s responsibility to understand whether the plants are forbidden or not in theircountry and understand the import requirement in their country.1.4.Customer shall input the phone number and email address for DHL/EMS info. Many failure ofdelivery caused by Customer Uncontactable. DHL Express requires acceptance signature ondelivery.1.5.We don't accept cancellation order after 2 days order received.1.6.We accept return for dead plant,but not for dead leaf.2. Export Process2.1. Customer shall ensure the address for delivery maximum 2 days after ordering plant. This addresswill be a reference for all Export Documents.2.2. We don't accept any request shipping with declare as Non Plant or other illegal action.2.3. Please note that some countries require Import Permit or other document. It is customerobligation to provide the required Import Permit. For example :a. Customer from Canada is required to provide Import Permit.b. Customer from United Kingdom is required to provide PEACH (Procedure for ElectronicApplication for Certificates) from The Horticultural Marketing Inspectorate Government ofUnited Kingdom.c. Customer from USA shall provide import permit for purchase more than 12 plants.2.4. We have to proceed application of Export permit from Government Indonesia prior to shipping. Itusually takes 10-14 working days.3. Custom & Shipping Process3.1. Plants are carefully sanitized then covered into plastic with sterilised moist moss. Plants are rolledup in paper to provide protection for the leaves. We use styrofoam box or cardboard boxes assecondary packaging.3.2. We will provide tracking number Etsy System.3.3. Customer shall understand, shipping duration is depend on your Custom Clearance process. Interm of delay, Customer shall contact DHL/EMS contact centre/ local call centre.3.4. We ship plants with Phytosanitary Certificates in every shipment, indicating that the plants alreadypassed the quarantine inspection and meet customer’s country requirements.3.7. When normal custom process has been passed (maximum 3 days) and the plants die because ofpoor preparation by Our Team, customer can propose plant replacement. To fulfill the requirements
replacement of plants, pictures or videos of plant conditions must be sent as proof,
within 24 hours after the plants arrive.
By ordering a plant, the customer agrees to be bound by the terms & conditions.
Happy shopping.... 🙂🙇🏻♂️🙏
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#wholesale and #retail