I ship within 2 days via USPS Priority, Ground Advantage or Priority Mail. If you need it faster, please let me know prior to ordering and I can adjust shipping. I do not accept returns. I work very hard to have happy customers but if you are not happy with your purchase, please contact me within 14 days of receiving your order and I will do whatever I can to help make things right. I use recycled packing material whenever possible so your purchase may come in an Amazon box or whatever packaging I have available. I am NOT Amazon though...I am a small business owner which translates to I am the only one running the store! Please be patient, happy and courteous.