★ PLEASE READ BEFORE PURCHASING OR CONTACTING US WITH QUESTIONS THAT MAY BE ANSWERED BELOW.
· ALL ITEMS ARE NEW
· YOU WILL RECEIVE ONE ITEM AS SHOWN IN PHOTOS UNLESS LISTING STATES OTHERWISE
· ITEMS ARE ORIGINAL PANDORA
· ITEMS COME IN A PANDORA JEWELRY POUCH
· PRICE ARE FIXED AND NON-NEGOTIABLE, NO MULTI ITEM DISCOUNTS
· RECEIPT OR AUTHENTICTY CARDS ARE NOT INCLUDED
· CHARM BOX IS NOT INCLUDED
· DUE TO HOW BUSY WE ARE, WE ARE UNABLE TO TAKE ADDITIONAL PHOTOS
· THE PANDORA BOX AND BRACELET IN SOME OF THE PHOTOS ARE FOR DISPLAY ONLY AND NOT INCLUDED
· THE PHOTOS IN THE LISTING ARE OUR PHOTOS. WE DO NOT TAKE OTHER PEOPLES PHOTOS AND PASS THEM OFF AS OUR OWN.
· STOCK PHOTOS MAY BE USED IF WE ARE UNABLE TO GET A GOOD PHOTO OF THE ITEM DUE TO REFLECTION OR TO SHOW DETAILS.
SHIPPING:
WE WORK TO GET YOUR ORDER OUT AS QUICKLY AS POSSIBLE, USUALLY IN ONE BUSINESS DAY. BUT PLEASE ALLOW UP TO 3 DAYS FOR HANDLING TIME. YOUR ITEM WILL BE MARKED AS SHIPPED ONCE IT HAS BEEN SENT.
*PACKAGES ARE SHIPPED MONDAY THRU FRIDAY. ANY ORDERS PLACED ON SATURDAY, SUNDAY OR HOLIDAYS WILL BE SHIPPED THE NEXT BUSINESS DAY.
CANADA
IF YOU WANT TO TRACK YOUR PACKAGE OR YOU NEED YOUR ITEM FOR A SPECIAL OCCASION OR A CERTAIN DATE, PLEASE CHOOSE EITHER EXPEDITED SHIPPING OR XPRESSPOST.
ECONOMY SHIPPING ~ CANADA POST (NO TRACKING) Allow 1-2 weeks for delivery once your item has shipped.
EXPEDITED SHIPPING ~ CANADA POST (TRACKED) Allow 1-2 weeks for delivery once your item has shipped. Your tracking number will be sent to you once your item has been shipped.
XPRESSPOST ~ CANADA POST (TRACKED) Allow 4 to 6 days for delivery once your item has shipped. Your tracking number will be sent to you once your item has been shipped.
USA
TRACKED PACKAGE ~ CHIT CHAT COURIER (TRACKED) Allow 1-2 weeks for delivery once your item has shipped. Your tracking number will be sent to you once your item has been shipped.
USA EXPEDITED SHIPPING ~ CANADA POST (TRACKED) Allow 10 – 14 days for delivery once your item has shipped. Your tracking number will be sent to you once your item has been shipped.
INTERNATIONAL
TRACKED PACKAGE INTERNATIONAL ~ CANADA POST (TRACKED) Allow 2 – 4 weeks for delivery once your item has shipped. Your tracking number will be sent to you once your item has been shipped.
*Some International countries take up to 6 weeks to arrive, depending on your location and customs volume.
PLEASE NOTE - TRACKING TAKES A FEW DAYS TO UPDATE ONLINE. WHEN YOUR PACKAGE IS ENROUTE, THE TRACKING INFORMATION WILL ONLY UPDATE WHEN YOUR PACKAGE REACHES THE NEXT SCANNING LOCATION. PLEASE DO NOT BE ALARMED IF IT LOOKS LIKE YOUR PACKAGE HASN’T UPDATED TRACKING INFORMATION, THAT JUST MEANS ITS INTRANSIT. WE APPRECIATE YOUR PATIENCE WHILE YOU WAIT FOR YOUR ORDER TO ARRIVE.
* DELAYS IN DELIVERY TIMES CAN OCCUR DUE TO HOLIDAYS OR OTHER REASONS OUT OF OUR CONTROL. PLEASE BE PATIENT YOUR ITEM IS ON ITS WAY TO YOU. CONTACT US FIRST, IF YOUR ITEM HASN'T ARRIVED WITHIN OUR ESTIMATED TIME FRAME.
~ WE HAVE NO CONTROL OVER YOUR ITEM BEING STUCK INTRANSIT OR IN CUSTOMS, PLEASE BE PATIENT YOUR ITEM IS ON ITS WAY TO YOU.
COMBINED SHIPPING ~ WE WILL COMBINE SHIPPING IF BUYING MULTIPLE ITEMS. WE WILL AUTOMATICALY REFUND YOU IF YOU OVERPAID ON SHIPPING.
PAYMENTS ~ WE REQUIRE IMMEDIATE PAYMENT FOR YOUR ORDER.
CANCELING AN ORDER ~ YOU MAY CANCEL YOUR ORDER UP UNTIL THE POINT THAT IT HAS BEEN PROCESSED. ONCE YOUR ORDER HAS BEEN PROCESSED, WE ARE NO LONGER ABLE TO CANCEL YOUR ORDER.
RETURNS ~ PLEASE CONTACT US IF YOU WISH TO RETURN YOUR ITEM WITHIN 30 DAYS FROM THE DATE PURCHASED. THE ITEM MUST BE RETURNED IN THE ORIGINAL CONDITION WITH THE JEWELRY POUCH AND TAGS. WE DO NOT ACCEPT RETURNS ON USED ITEMS, OR ITEMS OVER THE 30 DAY TIMEFRAME. SHIPPING FEES ARE NOT REFUNDABLE.
*BUYER PAYS FOR RETURN SHIPPING.
FEEDBACK ~ Our goal is to earn your 5-star review, 100% Positive Feedback. If you have any problems, please give us an opportunity to MAKE IT RIGHT before leaving negative or neutral feedback.
Thank you in advance for supporting our small business!