Overall still a great bag for a fraction of the retail price of the retail price of >$300.
Check QVC video "How To Style a Convertible Backpack" on youtube

This is a used bag and shows wear and tear (e.g., minor pen marks and discoloration on the hardware (both sides of the bottom backpack clip) - have not tried to see if they can be cleaned). See close up of photos provided for actual condition, as they are part of the description. The imperfections are not readily noticeable (in my opinion) but are there if you are looking for flaws.

4 in 1 (includes the original removeable fringe):
- shoulder (via the handle)
- backpack 
- crossbody
- shoulder via the backpack straps

The bag may be folded to fit into a box to save on shipping cost.