Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【REST EASY】- Dual-layer design help to give you optimum comfort and still retain its shape and support for the neck, head, and shoulder. The bed pillows provide a cradle-like comfortable feeling that helps to relieve pressure at the neck and head area. 【BREATHABLE SIDE GRID DESIGN】- It increases the speed of airflow in the bedstory pillow to feel more breathable and comfortable while you sleep. The bed pillows are recommended for side and back sleepers as they give good conformity and can be used at the head, back or knees for added support and comfort while sleeping. 【ULTRA-COMFORTABLE PILLOWS】 Enjoy a superior sleep experience with our specially designed bed pillows. Crafted with premium microfiber filling and completely free from down, these pillows provide a cozy and comfortable feel. With Oeko-Tex STANDARD 100 certification for secure products and materials, they are a fantastic alternative to traditional down-filled pillows. Perfect for individuals seeking enhanced comfort without compromising on quality. 【DURABLE & MACHINE WASHABLE】-The bed pillows are machine washable, tumble dry with low temperature. After many washing test, the Bedstory pillows are still fluffy, no clumping. Tips: This pillow can be washed below 40 ℃ water temperature to avoid breathing and skin problems. To preserve the lifespan of the pillow, please clean it according to the instructions. After washing, lay the pillow flat to dry, to prevent it from sticking together and spreading unevenly. 【BEST WARRANTY】- We provide 45 days free trial and 5 years product warranty, if you have any questions during using the bed pillows, please contact us. Wait 24-72 hours for the pillows to breathe and naturally fluffy after opening, and can tap it gently during this time.
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【REST EASY】- Dual-layer design help to give you optimum comfort and still retain its shape and support for the neck, head, and shoulder. The bed pillows provide a cradle-like comfortable feeling that helps to relieve pressure at the neck and head area. 【BREATHABLE SIDE GRID DESIGN】- It increases the speed of airflow in the bedstory pillow to feel more breathable and comfortable while you sleep. The bed pillows are recommended for side and back sleepers as they give good conformity and can be used at the head, back or knees for added support and comfort while sleeping. 【ULTRA-COMFORTABLE PILLOWS】 Enjoy a superior sleep experience with our specially designed bed pillows. Crafted with premium microfiber filling and completely free from down, these pillows provide a cozy and comfortable feel. With Oeko-Tex STANDARD 100 certification for secure products and materials, they are a fantastic alternative to traditional down-filled pillows. Perfect for individuals seeking enhanced comfort without compromising on quality. 【DURABLE & MACHINE WASHABLE】-The bed pillows are machine washable, tumble dry with low temperature. After many washing test, the Bedstory pillows are still fluffy, no clumping. Tips: This pillow can be washed below 40 ℃ water temperature to avoid breathing and skin problems. To preserve the lifespan of the pillow, please clean it according to the instructions. After washing, lay the pillow flat to dry, to prevent it from sticking together and spreading unevenly. 【BEST WARRANTY】- We provide 45 days free trial and 5 years product warranty, if you have any questions during using the bed pillows, please contact us. Wait 24-72 hours for the pillows to breathe and naturally fluffy after opening, and can tap it gently during this time.