Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
💪 DURABLE & STURDY - The flat weave style is hand woven on a traditional loom and no machinery is involved. The end result is a lightweight rug that is thin and with no pile. The finished piece is reversible meaning that it can be rolled up when not in use. It can be shaken, or spot cleaned if necessary. If placing on a hard floor with heavy footfall, then you may wish to use rug mesh or similar to hold the rug in place. ✅ IDEAL FOR HALLWAYS, KITCHENS, LIVING ROOMS and MEDIUM PASS AREAS - Like its namesake beach in Kerala, is a gorgeous natural shade of sandy beige that makes this rug absolutely versatile. The warm tones are broken up with stylish off-white pin stripes leaving a margin at each end and a hand tied fringed finish. Please note that the photographs are representative, and you may find that the rugs vary slightly in tone and pattern. 🌱 ECO-FRIENDLY - We bring a real sustainable mix to the Bekal range. Our producer uses recycled cotton and jute yarn which help us to reduce waste. Please note that the recycled material content of the rug may result in small fragments and threads of other materials including synthetic threads. Each one is unique since no two patterns are identical. It's all part of the charm! 💧 CARE OF YOUR RUG - These rugs are durable and easy to clean. They can be shaken, or spot cleaned if necessary, and many customers report that the rugs can be gently washed, separately in cool water. Take care to avoid colour transfer especially if the rug becomes damp. Please dry flat to avoid creasing. 👉 CHOOSE FROM A VARIETY OF SIZES - If you are looking to mix and match a little then you will find six sizes to choose from. A small 60 cm x 90 cm mat and 70 cm x 130 cm runner; a medium sized 90 cm x 150 cm and a 120 cm x 180 cm. We also have a medium runner in 70 cm x 200 cm and a large 150 cm x 240 cm. Perfect for many spaces in the home. Visit our Store Page to check our other models as well!
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
💪 DURABLE & STURDY - The flat weave style is hand woven on a traditional loom and no machinery is involved. The end result is a lightweight rug that is thin and with no pile. The finished piece is reversible meaning that it can be rolled up when not in use. It can be shaken, or spot cleaned if necessary. If placing on a hard floor with heavy footfall, then you may wish to use rug mesh or similar to hold the rug in place. ✅ IDEAL FOR HALLWAYS, KITCHENS, LIVING ROOMS and MEDIUM PASS AREAS - Like its namesake beach in Kerala, is a gorgeous natural shade of sandy beige that makes this rug absolutely versatile. The warm tones are broken up with stylish off-white pin stripes leaving a margin at each end and a hand tied fringed finish. Please note that the photographs are representative, and you may find that the rugs vary slightly in tone and pattern. 🌱 ECO-FRIENDLY - We bring a real sustainable mix to the Bekal range. Our producer uses recycled cotton and jute yarn which help us to reduce waste. Please note that the recycled material content of the rug may result in small fragments and threads of other materials including synthetic threads. Each one is unique since no two patterns are identical. It's all part of the charm! 💧 CARE OF YOUR RUG - These rugs are durable and easy to clean. They can be shaken, or spot cleaned if necessary, and many customers report that the rugs can be gently washed, separately in cool water. Take care to avoid colour transfer especially if the rug becomes damp. Please dry flat to avoid creasing. 👉 CHOOSE FROM A VARIETY OF SIZES - If you are looking to mix and match a little then you will find six sizes to choose from. A small 60 cm x 90 cm mat and 70 cm x 130 cm runner; a medium sized 90 cm x 150 cm and a 120 cm x 180 cm. We also have a medium runner in 70 cm x 200 cm and a large 150 cm x 240 cm. Perfect for many spaces in the home. Visit our Store Page to check our other models as well!