Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【Durable Material】: This LED A4 drawing board is made of environmentally friendly acrylic material, can resistance to stress and be wear-resisting. and that the light of the A4 light box is uniform and low radiation. The light table can also filter out harmful light and protect your eyes. 【Portable & Ultra Thin】: Compact design in A4 size, the thickness of our ligjht box is only 0.2cm, which makes it portable, you can take it everywhere when you need to draw; the light emitted from the light box through the paper presents the images more clearly. 【Adjustable brightness】: Non-flicker LED light source, adjustable light intensity. Hold down the Shift key, you can adjust the desired brightness within the brightness range of 10% to 100%. No matter what kind of paper is used, the continuous dimming function can provide you with the ideal tracking light. 【USB powered】: A4 Light Box plugged into USB wall charger, computer, laptop or mobile power supplies. 【Wide Application】: The drawing light pad with energy efficient flicker-free LED light, provides a perfectly even illustrated surface, perfect for diamond painting, sketching, drawing, animation making, calligraphy and tattoo tracing etc.
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【Durable Material】: This LED A4 drawing board is made of environmentally friendly acrylic material, can resistance to stress and be wear-resisting. and that the light of the A4 light box is uniform and low radiation. The light table can also filter out harmful light and protect your eyes. 【Portable & Ultra Thin】: Compact design in A4 size, the thickness of our ligjht box is only 0.2cm, which makes it portable, you can take it everywhere when you need to draw; the light emitted from the light box through the paper presents the images more clearly. 【Adjustable brightness】: Non-flicker LED light source, adjustable light intensity. Hold down the Shift key, you can adjust the desired brightness within the brightness range of 10% to 100%. No matter what kind of paper is used, the continuous dimming function can provide you with the ideal tracking light. 【USB powered】: A4 Light Box plugged into USB wall charger, computer, laptop or mobile power supplies. 【Wide Application】: The drawing light pad with energy efficient flicker-free LED light, provides a perfectly even illustrated surface, perfect for diamond painting, sketching, drawing, animation making, calligraphy and tattoo tracing etc.