Shipping

Returns

Trying On
To avoid scratching the soles of footwear when trying on, please stand on carpet when trying for size.
Please keep linings clean by wearing socks/hosiery when trying for size.

Please note: Due to hygiene reasons, I can only accept returns of socks, hosiery and foot comfort items if they are still sealed and unused, unless the goods are faulty. Therefore they can not be tried for size and returned. Please contact me prior to returning faulty items.

RETURNS
To return an order you must open an eBay returns case straight away and return the goods to me immediately after your returns case is accepted by me. You may return your order any time within sixty (60) working days, beginning on the day after you received the goods. The goods must be returned in the same condition in which you received them, otherwise I reserve the right to deduct an amount from the refund on return, for any damage to the item or packaging. The delivery costs originally paid are non-refundable.
The return postage cost is covered by the buyer. Items will be returned at your own risk so please ensure you collect proof of postage.
My returns policy does not affect your statutory rights.