All shipping prices include applicable shipping, handling, and packaging fees. All orders will be shipped with tracking numbers. We ship Monday - Friday within 1 business day of cleared payment. Combined Shipping:We offer cart-style shopping. A shipping discount is automatically applied for multiple items purchased in a single transaction where the same shipping service is selected. Combined shipping discounts are not offered for separate purchases. If items are not purchased in a single transaction we cannot combine shipping charges after payment has already been received. We cannot ship to any address other than the one that comes through on your order. If you need to update your address please request to cancel the order and let us know that the reason for the cancellation request is that you need to modify your shipping address. Return PolicyWe offer a 30-day return policy on our products. Items must be returned in the same condition that they were in prior to leaving our warehouse. Please contact us with any issues or concerns to arrange a return. Most figures we sell are collectibles which are made in limited runs and are often hand-painted or assembled. Due to the nature of the products we sell there may be defects that occur during manufacturing that are out of our control. Items that are sold still sealed from the manufacturer cannot be checked by us for any flaws or manufacturing defects. If you receive an item that you believe has a major manufacturing defect please contact us immediately so we can work to resolve the issue for you. Our top priority is to ensure we provide our customers with quality products and services at all times. If for any reason you are not completely satisfied with products or services received from Enjoi Toyz, please do not hesitate to contact us with any questions or concerns. FAQsQ: Is this authentic merchandise?
A: Yes, all of our products are ordered directly from the manufacturer and are guaranteed to be 100% authentic.
Q: Do you combine shipping charges or offer shipping discounts on additional items?
A: Yes, we offer cart style shipping for orders of more than one item. Simply add the items you would like to purchase to your cart and you will see the discounted shipping rate prior to checking out.
Q: Do you accept returns?
A: Yes, we always want to make sure our customer is happy with their purchase. If for any reason you are not satisfied or have any questions regarding your order, please contact us immediately so we can better assist you with resolving the issue. For specific details on our return policy please refer to our Return Policy section within this listing.
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