Collection/Delivery:
The item will be delivered via a pallet delivery service or via Proovia courier. PLEASE BE AWARE if it is via kerbside delivery the delivery driver will NOT be able to take the item into your house and you will require organisation of your own assistance.
Delivery will be made within 7 working days of purchase. We will aim to get these out quicker if possible but make no guarantee. The Scottish Highlands and Isle of man are not included in the delivery. There may be other parts in Scotland which we cannot deliver to. If this is the case, we do apologise but the order will be cancelled and you will be contacted.
If you wish to collect, then collection is from WV8, Wolverhampton with prior arrangement. Discount may be offered if collecting.
Condition:
This is an ex display item that has not been used at all but has been tested. Any marks/damage will be indicated via coloured arrows.
PINK/ORANGE indicates the more notcable marks (If shown)
YELLOW/GREEN indicate minor but noticable marks (If shown)
Left is the Left side as you look at the item, likewise, right is the right side as you look at it.
Please look carefully at images for the condition, other than the marks that have been shown, it is in good condition.
This does not come with the manuals but this can be provided in the form of a PDF file online if you contact our customer service dept. It may not have the water supply pipe or spanner either (to remove transit bolts).
**IMPORTANT NOTE** - If it is a washing machine or Washer dryer, when you receive your item, please REMOVE the transit bolts before usage.
Q. What taxes are included?A. We charge UK VAT at 20%. This is included in all prices.Q. What does "NEW OTHER" mean?A. New Other" means the product is new and unused, with absolutely no signs of wear. Products listed as New Other may have sealed boxes that simply have damage to the outer box, such as tears, dents, compression damage or signs of wear/ageing. The product within the box will be unused, new and pristine. Some New Other products may have been opened simply for inspection and so are no longer sealed and/or may have damage to the outer box, such as tears, dents, compression damage or signs of wear/ageing.The product within the box will be unused, new and pristine. In some cases the items may have been repackaged in plain unbranded boxes. We generally brand all items as such for the avoidance of doubt.Q. What are your postage times?A. We aim to send out the item within 3-5 Working days. The delivery speed will then depend on the courier used. Hermes is approximately 3 working days, DPD is 2 working days and Parcelforce are 2 working days also.
All items are genuine & in full working order (unless specified in the listing), hence we're more than happy to give a full refund if any item is shown to be otherwise.We take time and attention to describe the product you are receiving. Please make sure that you have read and understood the listing thoroughly as we are not responsible for providing accessories, software or documentation that are not stated as being included.To qualify for a refund the product must be:- in the same condition as supplied to you- complete with any accessories and any other items offered alongside it- if already included, the original box and packagingThe warranty stated on the listing does not cover faulty products, nor issues caused by accident, neglect, misuse or normal wear and tear.If a product is returned as faulty but found not to have a manufacturing fault or if a fault has developed as a result of accident, neglect or misuse, no costs will be refunded.Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.Any form of investigation, intervention or repair undertaken on your purchase by any party other than ourselves will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.All warranties are non-transferable.