Shipped with USPS Priority Mail 2-5 Day 

All orders are shipped out on MONDAYS and TUESDAYS

(all fish ordered after 12 PM PDT Tuesday will be shipped the following week)

Due to the stress of shipping, when fish arrive, they may appear duller in color and 

may not eat for a few days, but with care and love, they will recover to their vibrant selves.

Unfortunately, we can not hold accountability for small injuries or damages to fish 

that resulted from shipping (unless fish is dead). 

Once we ship our fish, they will be out of our hands.

We provide the tracking information after shipment, so please be at home

 and prepared to receive your package when in arrives. 

Due to our history of online scammers trying to get free fish, 

we will need CLEAR AND CLOSE UP pictures 

of the dead fish in its original packaging 

and also a few CLEAR AND CLOSE UP pictures 

of the fish out of the bag in a container/paper towel

 sent to us via Ebay message within 2 Hours of receipt. 

You will receive a full refund of only the fish 

minus the shipping costs OR a replacement fish.