1- Photos
are part of description condition - if you notice something in photos
that we haven't mentioned, please have us double check our item before
purchasing so this is considered as described. If
we have made a mistake, we will correct prior to your purchase.
Purchasing the item indicates you have checked photos and will accept
item as seen in photo. 2-
Combined shipping – you must put all items in cart then purchase. If
you fail to do so, we can not refund as we can not unpack & repack
items . If you prefer, contact us with all items wanted so we can
calculate a price for you and make one listing with all items wanted. 3- If Unable to combine shipping or if combined shipping seems too costly – PLEASE
KNOW --We do not calculate shipping – this is done by the shipper &
Ebay – We enter size of box & weight - Ebay has your zip code so
they calculate the cost. If items are too large and require an oversize box or double box for safety, the shipping may be costly, but it will be done this way for the safety of the item arriving unharmed. 4- Returned shipping is responsibility of buyer. If you wish to return this, it must be done within 14 days of day delivered and item must be in same condition as seen in our photo. When
it gets back to us, we will inspect and as long as it is in the same
condition as we sent it to you in, and we know it is our merchandise, we
will refund the item cost. Shipping can not be refunded as this was
collected and kept by the shipper. 5- A damaged item is not a returnable item. A
claim must be filed. We have filed claims in past but had customers not
follow through with what is needed by post office, therefore we had
claim denied. We can no longer take responsibility for customers not
following through. The way to insure this is to have customer file the claim which the USPS allows. We will however help you with any information needed. Our advise is to take photos as mentioned to help claim go through faster. 1)
Photo of the Box 2) Photo showing all the packing material we put in
the box, 3) Photo of the broken item 4) Photo of the address label
attached to the box as this is required when filing a claim. 5) Photo as proof of how much you paid for the item. After
claim is filed, if the shipper is the PO, they may send you a letter
requesting you to bring item to the post office for inspection. This can
not be done prior to filing claim because USPS indicates everything has
to be done in order they are requesting. PO also indicates that items
can not be returned to seller and items must be kept in buyers
possession until final decision is made (payment). With any claim, keep all merchandise and copies for your protection. 6-
Condition – Most of our items are pre-owned as well as vintage. Item
condition varies with the discretion of each individual. Please be sure
you agree with the condition seen in the photo before purchasing. Ask if
you have questions or concerns. 7- Tracking Number is automatically uploaded. Once shipper scans box details can be found to your package whereabouts. Our Service & Knowledge We strive to make our customers satisfied with their transaction from start to finish. We
are not experts in all fields, but we try to do our best to list items
as accurately as we can. We do extensive research on our items
and list our findings. If you feel we are not describing this
correctly, we welcome any information you may wish to share with
us, along with how you know it to be true. If we can verify it, we will
adjust our listing. ..........
Communication - Honest feedback is given to all who purchase from us.
We would appreciate communication from you as well, if you have any
concerns after receiving merchandise or you feel you can not give us
positive feedback & 5* DSR's so we may address your concerns. ........
Payment - We have managed payments through Ebay. Whether you pay by
paypal or other form, when Ebay sends us notice that a payment has been
cleared and item is ready to ship, we do so. We ship either same day or following day (excluding weekends & holidays) ……..99%
of our merchandise is preowned. If we find anything that does not look
good to us, we will mention it in our listing. We never knowingly list broken or damaged items without mentioning them. Photos should be examined closely in case we miss something. Overseas -- we only ship overseas through the Ebay Global shipping program. We
do not determine shipping fees. That is between Ebay and the customer.
If you wish to purchase from us and need to know the fees prior to
bidding, please contact Ebay. If
you choose a freight forwarder, it is their responsibility to get your
merchandise to you unharmed from United States to your destination. Should
something get lost or damaged (if you used a freight forwarder), PLEASE
CONTACT YOUR FREIGHT FORWARDER BECAUSE THEY ARE RESPONSIBLE FOR MAKING
SURE YOUR ITEM IS AS DESCRIBED AND IN UNDAMAGED CONDITION ONCE IT
REACHES THEM BEFORE THEY SEND IT ON TO YOU. THIS IS WHY WE REQUEST ALL
OVERSEAS SHIPPING BE PURCHASED THROUGH EBAY GLOBAL SHIPPING. EBAY MAKES
SURE IT IS DELIVERED WITH NO PROBLEMS PROTECTING BOTH SELLER AND BUYER. THANK
YOU FOR YOUR TIME AND CHECKING OUT OUR MERCHANDISE. WE LOOK FORWARD TO
DOING BUSINESS WITH YOU SHOULD YOU CHOOSE TO DO SO. |