ABOUT US

Hey there, and a warm welcome to The Poké Central, your family-friendly eBay store dedicated to all things Pokémon!

Here at The Poké Central, we're not just a store; we're a Pokémon-loving family. We're thrilled to provide fellow Pokémon enthusiasts like you with a diverse array of cards to enrich your collections or ignite epic battles. From sought-after holographic gems to timeless classics and the latest releases, consider us your Pokémon HQ!

As part of our Poké family, your satisfaction is our top priority. If you have any questions or need a hand while exploring our collection, don't hesitate to give us a shout. We're here to ensure your shopping journey with us is nothing short of extraordinary.

Thank you for choosing The Poké Central for your Pokémon adventures. Let's make memories and catch 'em all together!

Warm regards,
David Kresge/Shannon/Dave/Jinx/Angie
The Poké Central

SUSTAINABLE SHIPPING

We deeply care about ensuring the safe delivery of single cards while also being mindful of our environmental impact:

As part of our dedication to sustainability, we're committed to reducing waste by utilizing eco-friendly packaging materials whenever possible, such as our trusted 'Shipping Shield.'

Going forward, all single cards will be shipped via USPS First Class, ensuring reliable delivery. Each shipment will include our protective 'shipping shield' and a receipt for your records.

Depending on our assessment of the card's safety during transit, we may opt to use a box for orders we believe require extra protection. Your ongoing support is invaluable in our efforts to prioritize both safety and environmental responsibility

HASSLE-FREE RETURN POLICY

At The Poké Central, your satisfaction is our top priority. We want you to be delighted with your purchase, and if for any reason you're not completely satisfied, we're here to help make it right.

Our Promise to You:

Easy Returns: We offer a hassle-free return policy, allowing you to return your purchase within 30 days of delivery. Once we receive and inspect the returned item, we'll promptly process your refund within 3 working days.

Covered Shipping: We'll cover the cost of return shipping both ways if the return is due to an error on our part or a defective product.

How to Initiate a Return: It's easy! Simply reach out to us through eBay's messaging system, and we'll guide you through the return process step by step.

CONTACT US

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CUSTOMER SUPPORT

We're always here to help! Feel free to reach out to us anytime through eBay messages if you have any questions, comments, or product requests. We'll make it a priority to respond to you within 24 hours and do everything we can to assist you. Your satisfaction is important to us, so please don't hesitate to contact us with any concerns or inquiries. We want to ensure you're completely satisfied with your purchase!