Specifications:
Customer Promise |
1. If you have a problem with one of our products, please do not hesitate to get in touch. We are always here to help. Customer satisfaction is paramount to us, so we will quickly resolve any issue to your full satisfaction. 2. We kindly ask that you contact us in the first instance instead of eBay or Paypal. We would really appreciate if you contact us directly by eBay messaging rather than opening a case against us or leaving negative feedback as this damages our eBay seller rating. 3. Neutral/negative feedback will not help us solve your problem and seriously damages honest sellers like ourselves. We would really appreciate the opportunity to put everything right for you first. 4. If you are satisfied with our products and our service, please tell your friends and leave us positive feedback :) If you are not satisfied with our products or service, please DO tell us. 5. If you wish to return or exchange an item, please contact us within 14 days and we shall provide instructions for sending your purchase back to us. A Refund will be given as either money back via Paypal or an item exchange (as you prefer). Thanks Ebayers |
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