MOSSODOR K9 Crystal LED Ceiling Light Chandelier Lamp Stainless Steel Modern
Bring luxury opulence and comfort to your space with our three-tier Ottavia Crystal Chandelier.
This chandelier is offered in a chrome colour, with available sizes of 60cm and 70cm in stock.
The Ottavia Crystal Chandelier is a part of the luxury Mossodor collection. The ceiling light has an appealing and straightforward design that works in every room of your house.
PRODUCT DESCRIPTION:
This rectangular chandelier is the true definition of luxury as it infuses an elegant flair into your space. With high-quality materials, stainless steel and k9 crystal, it is resistant to scratching and guarantees long-lasting. The rectangular shape adds a neat touch to your place and the enduring design remains timeless. The droplet crystals make your room sparkly and glamorous, while the LED lighting brings opulence and comfort and it gives a very bright and energy-efficient illumination that makes it ideal for living rooms, bedrooms, and hotels. It comes with a smart remote control that allows you to adjust its colour temperature among three settings.
SPECIFICATION:
Brand: Mossodor
Type: Chandelier
Shape: Rectangular
Colour: Gold
Style: Modern
Material: Stainless Steel and K9 Crystal Glass
EU Energy Efficiency Label: A++
Light Source: LED
Voltage: 220V AC
Usage: Indoor
Warranty: 3 Years
IP Rated: IP20
Light Fixture Form: Ceiling Light
Smart Remote Control: Yes
Available Sizes:
- 60cm x 40cm x 28cm
- 70cm x 50cm x 28cm
PRODUCT FEATURES:
[MATERIAL]: This chandelier is made of premium material, stainless steel and with 3-tier k9 crystal that is not only strong and scratch-resistant but also its luxury will enrich the room you install it in.
[VERSATILE APPLICATION]: This luxurious chandelier is suitable for various places because of its versatile nature like the living room, bedroom, restaurant, etc.
[ADJUSTABLE COLOUR TEMPRETURES]: This chandelier comes with a built-in LED strip and it offers three adjustable lighting settings with a remote control included. It provides 3 colour temperatures including warm white, natural white, and cool white.
[EASY TO INSTALLATION]: Before installation, switch off the power in the room you will install the chandelier in for safety. Then follow the installation guide attached to the product to ensure that you correctly apply the right wires to each other.
[WARRANTY & SUPPORT]: The Mossodor company guarantees to meet all the requirements to represent high-quality materials for the pendant, chandelier, and light products to satisfy the customer. Confidence in our premium material is reflected in our 3-year warranty, offering assurance for your purchase. If you face a problem with your delivery whether it is wrong or broken, do not hesitate to call us and we are committed to resolving your problem within 24 hours of contact.
BENEFITS:
- Easy to install
- Modern style
- Wide application
- Widespread light
- Voltage is 220V AC
- Warranty: 3 Years
- Available in chrome colour
- Smart remote control
- Adjustable colour temperatures
APPLICATION:
Dining Room
Living Room
Bedroom
Hallways
Restaurant
Gallery
Hotel
Cafe
Entryway
Foyer
Office
ADDITIONAL INFORMATION:
INCLUDES:
1 x Chandelier
1 x Mounting Kit
1 x Remote Control
1 x Installation Guide
INSTALLATION GUIDE:
Ensure your safety by switching off the device and disconnecting the power supply before installing, maintaining, or replacing the light bulb.
Remember to cut off the power before installation.
WARNING: Do not exceed the specified wattage for your safety.
Our included installation guide will walk you through the easy setup process. Plus, our customer support is always ready to assist if you need any help.
Discover the meaning of luxury with our crystal chandelier and create a dazzled atmosphere.
Explore our collection and let your place become a masterpiece.
Warranty Policy: Warranty Registration
At Mossodor, we take pride in providing high-quality products and exceptional customer service. To ensure a seamless experience for our valued customers, we have implemented a warranty registration policy. We kindly request all customers to register their purchased products to activate their warranty. This policy outlines the importance of warranty registration and the steps customers need to follow.
Why Warranty Registration is Important:
Registering your product is crucial to ensure that you can fully enjoy the benefits of our warranty coverage. By registering your product, you enable us to:
1. Verify Purchase Details: Warranty registration allows us to confirm the authenticity of your purchase and validate the warranty period.
2. Provide Timely Support: In the event of a product issue, registered customers receive expedited support, ensuring prompt resolution and minimal downtime.
3. Keep You Informed: We can keep you updated on important product updates, safety notifications, and other relevant information related to your purchase.
How to Register Your Warranty:
To register your product warranty, please follow these simple steps:
1. Visit Our Website: Go to our official website and navigate to the warranty registration page.
2. Provide Necessary Information: Fill out the online form with accurate details, including your name, contact information, product serial number, purchase date, and place of purchase.
3. Proof of Purchase: Please upload a copy of your purchase receipt or invoice as proof of purchase. This document is essential for validating your warranty.
4. Submit the Form: Once you have filled in all the required information and uploaded the necessary documents, submit the form.
Important Points to Note:
Deadline for Registration: Customers must register their warranty within 28 days from the date of purchase. Failure to register within this period will result in the forfeiture of warranty benefits.
Keep Proof of Purchase: It is essential to retain the original purchase receipt or invoice for future reference. This document is necessary for any warranty claims.
Updating Contact Information: In case of any changes to your contact details after registration, please notify us promptly to ensure our records are up-to-date.
Transfer of Ownership: If the product changes ownership, the new owner should update the warranty registration details to ensure continued coverage.
At Mossodor Lighting, we are committed to delivering reliable products and exceptional customer support. By adhering to this warranty registration policy, you help us serve you better and uphold our commitment to customer satisfaction.
If you have any questions or require assistance with the warranty registration process, please do not hesitate to contact our customer support team.
Crystal Halo Chandelier
Captivating Chandelier with crystals, gold aluminium, and eye-catching design.
This vintage brass cap glass pendant lamp exudes antique charm and warm illumination, enhancing interior decor with its rustic bronze finish and clear glass design.
This vintage brass cap glass pendant lamp exudes antique charm and warm illumination, enhancing interior decor with its rustic bronze finish and clear glass design.
Enhance your space with the Round Ball Crystal Pendant Light. Its bowl shape and crystal droplets create a warm glow, blending elegance with contemporary design for a stunning effect.
We want to inform you that we strive to respond to all customer inquiries within 24 hours. Our customer service team is working diligently to address all questions as quickly as possible while ensuring that we provide you with the best possible solutions.
It is your responsibility to review the terms and conditions each time you use eBay, and by continuing to use eBay, you agree to be bound by the latest terms and conditions. We reserve the right to modify these terms and conditions on eBay at any time. The updated terms and conditions will be effective once posted on eBay (as indicated by the date at the top).
Please provide us with your accurate address and telephone number on the order form. Kindly note that we cannot change the delivery address once an order has been placed.
We offer free delivery to the mainland UK and same-day dispatch on orders placed before 2 pm.
Returns & Cancellations:
We'd like you to be happy with everything you purchase from Mossodor Lighting.
Though we hope that you will never need to return anything, should you need to do so, we aim to make it as quick and easy as possible.
If you wish to cancel your order with Mossodor Lighting, you can do so before it is dispatched. We strive to send out orders promptly, so please contact us as soon as possible. If we have not yet dispatched your order, we will cancel it and issue a full refund.
Refunds will be made within 14 days of cancellation. If your order has already been dispatched, you can still get a refund by following our returns procedure. For unwanted goods, you can return them within 30 days of delivery for a full refund, provided they are unused and in their original packaging. You will be responsible for the return shipping costs, and we may reduce your refund if there is any damage caused by handling.
Refunds will be made to your account within 14 days of receipt of the returned goods. If any of the goods you receive are faulty due to materials or workmanship, contact us and we will work to resolve the issue. This may involve a repair, replacement, or refund. While we make every effort to ensure the accuracy of product information, mistakes can occur.
NOTE: Unfortunately, we are unable to exchange items, however, please feel free to re-order once you have received your refund.
Items being returned need to be unused, unopened, with any seals still intact, in the same condition as received and show no sign of wear. Goods must be unused, in clean order and in a resalable state or they will not be accepted. Damaged goods cannot be refunded.
Please wait for us to accept your Return Request BEFORE returning your product. Do not attach any sellotape/parcel tape/address labels to the box or item itself.
The Buyer is responsible for return shipping costs and insurance.
Please enclose the completed form at the bottom of the invoice and return it to:
MOSSODOR LTD
31-53 Hunters Rd,
Birmingham,
United Kingdom,
B19 1DP
My item has been damaged in transit
We do our utmost to ensure our items are carefully packed and protected, however, sometimes damage can occur in transit. Once you have received your item, please ensure you check it for any damage straight away.
If you are unhappy in any way with the condition of your purchase, please let our Mossodor Customer Services Team know within 2 days of receipt.
You can do this by contacting us through Contact Seller on eBay. Any damage reported after this period will not be considered transit damage.
Payments:
We take payment from your card or PayPal account upon receipt of your order and verification of payment details and stock availability.
Mossodor Lighting is not responsible for the content of external websites, including PayPal's terms and conditions. To protect against unauthorised card or PayPal account usage, we may validate personal information provided during the order process against third-party databases.
If we discover an error in the price of goods, we will notify you and offer the option to reconfirm or cancel your order. Our prices are shown in £s sterling but exclude delivery charges unless otherwise stated.
Return Information:
Always make sure you insure the item you are returning. In the event of transit damage, we will not be able to make any repairs and you will need to claim the cost of the item from the courier. If you are returning an item, we would recommend taking photos of the item before you pack and send it. This will act as evidence of condition before transit should you need to make a claim against the courier.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, accidental damage or expected wear and tear, no product or postage costs will be refunded.
Items returned to us via collection or pre-paid label can take up to 14 days to be delivered back to us for assessment.
Please note that it can take 3-5 days for any refund given to be shown in your PayPal account.
Tracking Details:
Once we send out your order, you'll receive the tracking information on the eBay portal. If you can't receive your order when it's delivered, the courier will attempt to redeliver, after the delivery attempts, the courier to return the item to us, the courier will charge for this service, and these charges will be applied to you, if you want the item redelivered, we will send you an invoice separately.
If some items might need special delivery, we'll coordinate with you to set a specific delivery date.
Additonal Information:
If we make an error in our product descriptions or prices, we will do our best to honour our offer. If we are unable to do so, we will contact you and explain the situation. If we cannot come to a fair resolution, we reserve the right to refuse your order and issue a refund.
In the event of unforeseen circumstances beyond our control, such as strikes, or power cuts, we will do our best to minimise disruption to our business with you. However, we will not be held liable for any failures that result from these events. Please note that all sizes and measurements provided are approximate.
Some of our items are large and heavy, so we may need to use special couriers, which could affect delivery times. If your item falls in this category, it will be delivered via pallet services, which is a kerbside delivery. You will have to be available to receive your goods, if missed, an additional charge of £30 will apply. Please check the tracking number, to stay updated. We'll keep you updated if anything changes.
It is crucial that you inspect all goods upon arrival for any damages, faults, or missing items, and notify us of any issues within 48 hours of receipt of your goods. Mossodor Lighting cannot be held responsible for damages or missing items reported after this time.
Items being returned need to be unused, unopened, with any seals still intact, in the same condition as received and show no sign of installation. Damaged goods cannot be refunded.
Please wait for us to accept your Return Request BEFORE returning your product.
The Buyer is responsible for return shipping costs and insurance.
Delivery Information:
Delivery charges and estimated timescales are provided in the delivery information section and during the order process. While we strive to meet estimated delivery times, unexpected factors may cause delays. Mossodor Lighting is not liable for delays or failure to deliver products within estimated timescales.
Mossodor Lighting delivers orders to any UK address using a national carrier, with most orders arriving typically delivered within 1 to 5 working days of receiving full payment. Our average delivery time is currently three working days.
Due to the size and weight of some items, specialist couriers may be required, and delivery times may vary. In such cases, we will keep you informed of any changes.
Please allow a few days more days for the package to arrive. If we cannot adhere to these time frames, please stay patient as we use external couriers. Please note that we cannot control orders once they leave our fulfilment centre. Thank you in advance for your understanding.
Delivery to remote areas, such as the Scottish Highlands, may take longer and will be confirmed when ordering. The risk of loss or damage to products passes to you upon delivery, and you have two days to report any issues.
While we strive to maintain sufficient stock levels, unexpected high demand may cause delays in sending out orders. In such cases, we will keep you informed and provide updates on the progress of your order. Please feel free to contact us at any time for further information.
When your item arrives, if the packaging looks damaged or opened, please check all contents with the driver present. (You have the right to inspect, and check your goods, before receiving them, if the delivery driver does not allow time, please make them aware of your rights to inspect the item). If damaged or not in a suitable condition, please refuse delivery and let us know immediately, so we can send you a replacement as soon as possible.
When you receive your order, please check all items for any damage, defects or missing pieces. If you find any problems, please let us know within 48 hours of receiving your order. Mossodor Lighting cannot be held responsible for damages or missing items reported after this time.
My item has developed a fault within 30 days of delivery.
In the unlikely event that you discover a problem with your item, please contact us first. We may be able to solve the issue without you having to return the item. Please send images of the product and the fault to our Mossodor Customer Service Team.
If we are unable to solve the problem, we will ask you to return the item for inspection. If the item is found to be faulty, we will arrange for a replacement OR part(S) to be sent out to you, and your delivery charge will be refunded.
Within 30 days of receipt of the goods, you will be offered the choice of a repair, replacement, or full refund. If your item develops a fault, please notify us with details of the fault and images as mentioned above. If we agree an item is to be returned as faulty, we will send you a pre-paid postage label or arrange a collection at our expense.
We will offer either a refund or a replacement product (stock permitting). The refund or replacement will be actioned once the original product has been returned to the Mossodor Team for assessment and verification of the fault.
Please Note:
We love hearing from our customers and value your feedback and reviews. Positive reviews help us to continue providing excellent products, and they help potential buyers make confident decisions.
In case of any problem with your item, kindly contact us first before leaving a negative review. We will do our best to resolve any issue you may have as soon as possible.
