THIS IS A FAMILY OWNEDAND OPERATED MAIN STREET HOMETOWN BUSINESS. WE SHIP FROM RURAL HOMETOWNAMERICAN IN THE WHITE MOUNTAINS OF ARIZONA. WE TAKE GREAT PRIDE IN OUR BUSINESSWHERE WE ARE GLAD TO TAKE THOSE EXTRA PRECAUTIONS TO MAKE SURE YOUR PRODUCTGETS TO YOU IN AS GOOD A CONDITION AS WHEN IT WAS SHIPPED.
Refund/ Return Policy
Our greatest concern is the good relations we havewith, you, our valued customers; therefore, our customers enjoy a ratherliberal return / refund policy design to mutually benefit all.
1. Youmust start the process within 30 (thirty) days of receiving the product. Shipthe product as soon as possible so it arrives at our facility within 45(forty-five) days of receipt of the merchandise.
2. Shippingcost for a return is the responsibility of the customer in all cases whether itbe buyer’s remorse, item did not fit, did not like the color/ quality, changeof mind, ordered by mistake. Sent the wrong size/item and bought it somewhereelse.
3. Uponreturn we inspect all return items. The item must be the same condition, samepackaging, with any and all original product inserts and accessories or norefund will be issued. If the item does not meet these standards, we reservethe right to deny the refund or issue a partial refund. If no refund is to beissued, the merchandise will be returned to the customer.
4. Wewill refund the cost of the merchandise, if the return is a result of our erroror defective merchandise.