Before the purchase!! A NOTICE!! DANGER!!

Compare our part number with yours. If your part number is NOT the same as ours, please contact us to check for compatibility. Please provide us with the chassis number of your vehicle.

Before the purchase! Check that your contact details (billing and delivery address, email and telephone number are up to date).

If the address details are incorrect, returns may be subject to a charge, which we will have to pass on to the buyer.

In the case of body parts (doors, bumpers, fenders, tailgates, etc.) you must reckon with typical signs of wear (stone chips, minor scratches), major damage is indicated in the description and recorded in photos.

You should assume that these parts will need to be repainted.

Special / freight forwarding:

Shipping includes parts that are large or bulky, for example:
Bonnets, tailgates, doors, bumpers, fenders, engines, transmissions, axles. We absolutely need one for the shipping company valid Telephone number (for the purpose of telephone notification/appointment by the shipping company) where the buyer or an authorized person can be reached.

Please check the correctness of your telephone number and address stored on eBay during the purchase process.

1. The goods must be unpacked immediately upon receipt and checked for any transport damage.
2. Please do not acknowledge receipt until you have received the goods undamaged.
3. If the goods are not properly or have arrived with transport damage, please inform the driver immediately and have it noted on the receipt of the forwarding agent and only then acknowledge / sign the receipt. If the driver cannot give you a copy of the note, please take a photo of it if possible.
4. If the driver refuses to unpack or does not want to acknowledge the existing damage, you must refuse to accept the goods, even if it is difficult.

Shipping on the same working day:

Shipping takes place (if payment is received by 2:00 p.m.) on the same day (except for weekends and public holidays). As soon as we can record receipt of money, you will be informed via email on the day of dispatch. In this email you will also find a link to track the shipment. The email will be sent to your email address stored on eBay.

Any applicable international customs fees must be paid by the buyer.

Self pickup:

Self-collection is only possible during our business hours (Mon-Fri 8 a.m. 4 p.m.). Pick-up location is D-32423 Minden OT Meißen, you will receive the exact address in the eBay purchase process.

Please note:

You will only receive the spare part pictured unless otherwise stated in the description. Please do not assume something else is included if it is not pictured. The images are “originals” and show the actual item delivered. If several items are available, the pictures always show the item with the most signs of wear.

Seals, markings and seals

Some of our items such as control devices (with computer software/programs) are sealed to prevent the goods from being opened without authorization (the housing). If the seal is damaged, “as delivered” no longer applies and the right to a refund or There will be a refund minus the loss in value.

This does not affect the usual test for the functionality of the control unit and the seal does not represent an obstacle to the test.

The consumer's right of withdrawal remains unaffected.

Returns – Cancellation – Returns

According to our cancellation policy, you have the right to declare your cancellation for 1 month. You have 14 days to return/return the item. Please note our cancellation policy and general terms and conditions.

The buyer bears the costs of the return in accordance with. §357 para. 6 BGB.