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The buyer is responsible for any applicable import duties and local taxes. Please verify with your customs before making your purchase.
Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.

We are committed to give you the best customer service possible. If for any reason you are unsatisfied with a purchase, please contact us and we'll assist you with a prompt solution. Please let us work on the issues. We'd like to settle any problem in a friendly manner. Please do not open a case on eBay or PayPal, or leave any negative or neutral feedbacks directly!
We always reply to messages within 2 business days (off-duty at weekend). Due to the difference of time zone between Hong Kong and your location, sometimes the answer will be delayed. If you do not get a response from us after 2 business days, please check your junk or spam mailbox.
Unsatisfied product can be returned within 30 days from the delivery date. We can offer a full refund or exchange, but we are not responsible for return shipping cost. Please contact us to get a RMA number before sending out your return.
Feedback:

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2. Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.

5 x 3pcs Silicone Pot Holder Sleeves Frying Pan Handle for